Halepuna Waikiki by Halekulani

Have stayed here before but will not again. Good location and nice appointments but doesn’t offset the very unhelpful/ice cold front desk staff. They should let the parking valets run the front desk. Fitness room is a joke. Very little sun at the pool after noon due to the position of the building. Restaurant average. Wouldn’t even consider a 5 minute late checkout.

First class experience! 10/10! My husband and I are vacationing at the Halepuna Waikiki and quite honestly it is one of the best experiences I have ever had. The location is perfect. Near restaurants and shopping. Pool overlooking Pacific is lovely. Hotel very clean, and staff is wonderful! I can't write how much we have thoroughly enjoyed staying here. 10/10!

This was our second stay at the Halepuna. The first time was 4 years ago but the hotel doesn’t look day older than it did back then. Out room was well appointed with everything we could need including water bottles that could be refilled at various filling stations around the hotel - a nice touch and better than single use bottles. For those extra essentials, there was a menu for ordering as and when needed - dental or shaving kits and slippers (a must - these were in fact sliders which we used daily both inside and outside the hotel) In addition beach towels were provided in bags at the bellhop desk and dropped back after the beach so no sandy wet towels in the bedroom. The Halepuna even has a guest laundry so you can wash and dry your own clothes during your stay without paying horrific hotel laundering prices. In terms of location you can’t do much better, the Halepuna is a few minutes walk from Waikiki beach and steps from numerous restaurants and shops. But what makes the Halepuna really special is the staff, who are happy and friendly and go out of their way to make your stay special. Stand out members are Keren at reception - a really lovely lady and RJ at the bellhop desk, who always had a smile and a happy word. Thank you for a wonderful stay!

We had a fantastic stay at the Halepuna. The room was extremely clean and modern and had everything we could have wanted. We dined at Orchids at the sister property - Halekulani - and it could not have been better. Highly recommend both.

Weird location at the back of another hotel. Had to walk thru a car park to get to the Main Street. Completely impersonal service, awful pool with a tiny view of the sea and no bar Not at all what we expected from Hawaii on our first visit Had a drink at the Royal Hawaiian hotel and wished we had stayed there instead!