Hyatt Regency Waikiki Beach Resort & Spa

Great room and experience. The staff was excellent and professional. The view from the room was exceptional. Hats off to the staff at the Swim Bar

Stayed at the Hyatt Regency Waikiki for 3 nights. I wasn't sure what to expect but from the moment we checked in and found we had been upgraded to oceanfront, I knew I was going to love staying there. The entire visit exceeded expectations. On our 3 previous visits we stayed at the Marriott Waikiki Resort but this time we decided to try the Hyatt Regency. Next trip we will stay at the Hyatt Regency!

Overall, a great stay. As many have mentioned, the rooms here are dated and could use a remodel - there are marks on the furniture and walls, the carpets are a bit worn from years of in-and out beach traffic. We had one big issue on our check-in day: bedding that had clearly not been washed or possibly not changed as there were blood stains on the sheets. This, in any instance, is highly unacceptable. The hotel staff was very apologetic and took care of the issue within a few hours. Other than this issue, the rooms are clean and well-kept. The beds here are shockingly comfortable and we slept well. Once you accept the lack of “wow factor” in the rooms, you’ll realize that it’s all made up for by being across the street from the beach. The staff is incredibly friendly and accommodating. The elevators can be quite slow at peak hours (breakfast time and dinner time) - but this is a very large and busy property so this is not at all shocking. We booked two rooms with World of Hyatt points and while we were not able to upgrade to an ocean view, they did accommodate our request for Diamond Head Tower, high floor and a bed arrangement change with no issues. This is a great hotel for the price, and especially great if you’re traveling with kids as you’re not going to be spending much time sitting in your room. A few takeaways: The pool is small and busy as mentioned, but this is great for little ones as the pool is shallow enough for them to play without too much concern. The Kai Coffee shop on the main level has excellent coffee and breakfast options. Anything you need can be found at the ABC store – from swimsuits to sunscreen to a single can of beer. The self-park parking garage is much faster than the valet – but is painfully tight and fills up early in the evening – we were able to use the garage instead of a valet and it saved time and money. Just make sure you can do a 20-point turn to get your car into the stall. We elected to have the Buffet on our last evening. Expensive at $90 per adult (kids under 5 are $12) – but our teenagers ate their bodyweight in chilled snowcrab legs. The sushi was excellent and hand-rolls are made to order. The pool bar was a fantastic place to grab to-go lunch or breakfast and also a great atmosphere to have a drink and watch the world cup matches!

People please be careful if you book this hotel through Priceline or another similar site. That is exactly what I did and when I arrived at the hotel to check in, they asked for a credit card so that they could charge me a $65 daily resort fee and a $60 daily parking fee. I went on this trip thinking it was all paid off and wound up being charged over $660 when I checked out.

It was a nice hotel but very crowded There was a remodel going on at the time of our stay. We had to be rerouted a few times. We did have a good time.