The Kahala Hotel & Resort

Excellent service, large rooms, great beach. Architectural gem. Private location. Pool and other common areas are very nice.

First class accommodations in every aspect of this resort.. Couldn't have been treated any better.. Enjoyed being away from the hustle and bustle of the Waikiki Beach area. The dolphin pool was and added bonus .Would stay here again..

Mr. YUKI, The guy at the front desk was awesome. I arrived at 10:30 AM, check-in is at three. I asked when was the soonest I can check in, he checked availability and my room would not be ready till about two. They held onto my luggage for me and I started to walk around with my small child. 10 minutes later I get a phone call saying that they have a room for me and it ended up being an upgraded room overlooking the ocean and the dolphins. He handed me the keys at about 10:45 AM. I was in complete shock. I was very tired from the flight. I did not sleep the night before so I was very exhausted. I enjoyed the stay at this hotel so much that I already booked another stay in June when my kid is out of school. Whenever I needed something or wanted to ask a question it was taken care of or answered very quickly. The surrounding restaurants here at this hotel are great. This was a very memorable hotel stay for me. Again , big thanks to MR. YUKI

We’ve frequented the Kahala and noticed some changes that we are not too excited about. No more free coffee, now it is out of a machine. No more sashimi at the breakfast buffet. The Plumeria restaurant is no longer open on Tuesday and Wednesday nights. Otherwise service was overall great and food was still awesome!

Was one of my favorites. Still good service except a bit impersonal. It is nothing but a 4 star hotel, so don't expect anybody to know your name or make any special effort. An example is breakfast at the Plumeria Beach House. Lines to get in, a complete mess. Buffet was messy and busy. It's been like this for years and no improvement. Very cheap hotel now. Friend's birthday and they gave a card for 2 free sparkling wines or nonalcoholic beverages. Not even any drink but the cheapest. No cake no card no recognition. Nothing. The rooms are SO old. The bathroom tiles are very chipped, the granite sink is probably as old as the hotel, and the shower does not drain well. When you are by the pool area, look up at the hotel tower and you will see big chunks of missing concrete. Embarassing. For bathroom amenities, they downgraded from Floris to a knock off house brand with the same fragrance. How tacky is that. They try hard to keep clean and they do that well. In the room there is a letter dated Feb 2025 asking guests to excuse the noise from the renovation of rooms. Throughout my entire stay I saw and heard no construction, I doubt they are doing anything of significance. The Verandah lounge used to be great with Hawaiian music. Now it has limited hours opening at 5pm, with generic cheap non-Hawaiian music, destroying the ambiance. Please renovate and do better.