Moana Surfrider, A Westin Resort & Spa, Waikiki Beach

Decided to indulge in the High Tea at the Veranda Restaurant to celebrate a friend’s birthday. Although expensive it was totally worth it for the experience. Beautiful view, delicious treats to eat, a selection of Hawaiian flavoured teas to choose from and with friendly, attentive service. The final touch was that we were given a small tin of shortbreads and Hawaiian tea to take home. A lovely memento from a lovely day.

Excellent room services, large hotel. Good housekeeping. Our balcony was closed but friends had nice one. Great Beach bar, neat old history of hotel. We used valet services also good. We also ate at Beach Barr- good food. Good bar service at pool.

What a wonderful Hawaiian vacation this was. Beautiful room facing the ocean, nice continental breakfast to start the day if one has good Marriott Bonvoy status, friendly staff, a spa on the 2nd floor, a pool with clean towels and a menu to serve drinks etc, the ocean a few steps away, and located in the heart of upscale Honolulu Waikiki, and a lobby with live music in the evenings! ( Lovejack with his electric cello was a performance not to be missed!) The oldest hotel in Waikiki (120 years old and always improved upon)

Incredible place. Thank you to all the wonderful team at Moana - Samson your professionalism and help at check-in is always appreciated. Jasmine your kindness, support and overall service is unmatched anywhere we’ve visited. To 50 Year Lee at the pool desk Thank You for all your service and making each and every guest feel as though they are the most important!!!! There are others to mention - from housekeeping to buffet servers to pool / restaurant servers and on and on. The entire team of Moana Staff is outstanding- love what you do for all of us. Mahalo with tons of Gratitude!!!! Your Friends. Lynn and Steve.

The hotel itself is lovely. We stayed in a tower room, recently renovated, clean, well appointed, fantastic view. We asked for a high floor and it was quiet at night. However, the pool situation is a mess. There are about 40 pool chairs for an enormous hotel with multiple wings. They are all reserved between 5:30 and 6 AM in the morning. And the pool is tiny. It’s not a resort style pool that can accommodate a ton of guests. Maybe 20-30 max at a time. For that reason, it’s not a great place for kids or families. I’d recommend this as more of an adult hotel. So your only option is the beach. And as others have said there are just so many added fees. Want an umbrella or a beach chair? $100. Valet parking? $65. Late checkout? $100, although we talked to others who were only charged $50. There’s also a daily $45 resort fee, that includes promises of hula and lei making classes that we never saw offered during our stay, and Wi-Fi. Yet as a Bonvoy member we’re supposed to get free Wi-Fi. This resort fee is just a money grab. You can’t even get a pool or beach chair for the mandatory “resort fee.” The hotel is transparent about all these fees, but it’s a total vibe kill and you just feel like you’re getting nickel and dimed everywhere you turn.