The Ritz-Carlton Residences, Waikiki Beach

Very warm stay. As a solo traveler, I felt very welcomed in this hotel. Everyone was friendly. The staff attended to my request in a very timely manner. I checked out very early the next day because of my itinerary. Hopefully I stayed longer the next time.

The hotel is gorgeous, rooms and facilities are beautiful, views are fantastic, but what absolutely stood out the most is the service. From the first interaction at check in until our departure, each employee made us feel at home and appreciated. This was true of valets, front desk, housekeeping, restaurant and pool servers, truly everyone. Our room seemed to be made the minute we left, any request anywhere was met with “of course” and when we wanted a late checkout but our room category was booked, they upgraded us to a new room so we could have a late checkout. Truly the best experience!

Truly the best five star hotel experience we have had in the US. This hotel lives up to its name- truly a Ritz. Meticulously cleaned daily, friendly and service-oriented staff, full service hotel with amazing shops and restaurants, .. I could go on and on. This hotel feels like it was intended to mimic a high end Japanese hotel in terms of offerings and quality. Very quiet with no peripheral room noise except for crazy street driving on the streets of Honolulu. Beds were amazing. Linens were probably the best we’ve experienced- maybe even better than the four seasons. The view- gorgeous and perfect. I could go on and on but this has to end somewhere. This hotel is it! You won’t regret it. Thank you so much to the staff. We felt attended to by everyone we crossed paths with. The thoughtfulness was noticed and deeply appreciated.

We had a truly wonderful stay at the Ritz-Carlton Residences, Waikiki Beach. While the property is not directly on the beach, it's just a short and easy walk—about two traffic lights away—to reach the sands of Waikiki. Our room was spacious and well-appointed, and having a full kitchen, washer, and dryer made our stay especially convenient. We loved relaxing on our lanai and taking in the beautiful ocean view. On some mornings, I joined the line at a nearby famous coffee shop, but on others, the in-room coffee machine and pods were a welcome treat. The staff were exceptionally kind and considerate throughout our stay. I was particularly touched by the housekeeping team’s attention to detail—they even helped move our laundry from the washer to the dryer based on a note I left. Each day, after our adventures around the island, we felt so happy and relaxed returning to what truly felt like our home away from home. The resort pools were perfect for our family, and the adult pool had a nice length for swimming. We also appreciated the thoughtful amenities offered poolside—Coola sunscreen, refreshing drinks, and delicious lychee sorbet in the afternoons. One of the most memorable moments was the sweet surprise arranged by the staff to celebrate our son’s birthday. It was such a thoughtful gesture that made our trip even more special. This was a memorable stay for our whole family, and we look forward to returning again!

Came here for a couple of nights before going to Kapalua for a week… Been a decade and a half since we’ve been to Waikiki so don’t believe this was an option previously. It’s a few blocks from the water, but every suite has views which are wonderful… Right on the main street with great restaurants and shopping all in walking distance. Definitely has a different vibe than the other hotels that are on the sand, if you’re looking for action and energy that might be a better option, but if you’re looking for a world class service and relaxation, this one is tough to beat. Lots of options if you have a family so you have space, restaurant downstairs was fine and the service is unmatched. Was offered to pay for an upgrade when I checked in which hasn’t happened in 20 years of extensive travel so not sure on that one but overall a great experience.