The Royal Hawaiian, a Luxury Collection Resort, Waikiki

Strongly advise against staying at this hotel. My beach bag was stolen from the pool area, the check in was a disaster, and the room was dated. Upon checking in, we discovered there was a leak coming from the toilet. Second, the manager Benjamin refused to honor our guaranteed upgrade. Lastly, on day two, my beach bag was stolen and they refused to check the security camera even after reporting within hour of last seeing it. I should have went with my first instinct and stayed at the Four Seasons. However, i would like to recognize the servers, bartenders, and housekeeping, they were exceptional and work so hard to ensure a positive experience.

We went to the ocean-front pool for breakfast /brunch. The atmosphere was great. The bartender was friendly and the drinks and food were great.

Ready for some surf and sand? Then you have arrived at a premier destination! The Royal Hawaiian sits right on Waikiki Beach and features 2 astounding restaurants and a Mai Tai bar. Not only is the staff attentive and pleasant, they go out of their way to ensure you are enjoying the most that the area has to offer. You want for nothing during your stay as anything you may have neglected to pack is already in your room or a quick phone call away. The hotel is also convenient to area attractions and walking about town is a stroll through paradise. While the pace feels leisurely, there is a vibrant energy that runs through the hotel and adjacent shopping center. I highly recommend for travel with family and friends.

Elegant and timeless. I love everything about the hotel— except the small pool. But you are right on Waikiki beach and you can use the Sheraton pool too

We were guests in a 2 double premier ocean view room in the Mailani Tower on June 3 thru June 5, 2026. The room was lovely, the view from the balcony was spectacular. Comfortable mattresses, spacious bathroom, and an unusually large balcony (lanai.) The pool was small and yet still charming. Actually the pool size didn't matter because Royal Hawaiian guests have access to the Sheraton's large pool playground. And frankly we weren't there for the pool, we were there for... the beach. There are 2 reasons that the Royal Hawaiian is such a special and unique hotel: 1) the proximity to the beach. The vast majority of the hotels in Waikiki are across the street from the beach, whereas the Royal Hawaiian is right next to the sand. 2) the gardens. This may seem like an unimportant detail, because most people (myself included!) don't pick their hotel because of pretty flowers. But the landscaping is what sets this hotel apart from every other Waikiki hotel. Once you arrive at the Royal Hawaiian, you're no longer in urban downtown Honolulu. You step out of a big city and into a pink Moroccan palace inside a lush tropical rain forest filled with singing birds and enormous trees and exotic plants. It's tranquil and beautiful. You're walking into a surreal dream that's genuinely awe-inspiring. It's all an illusion, of course, because actually you ARE in a big city full of the traffic and noise that every big city has. Nevertheless, the illusion is convincing and satisfying, entirely because of the architecture and the gorgeous gardens. Finally, a word about the service. Every employee we encountered was friendly and professional. We never had any problems with the staff, everyone delivered great customer service. In particular we were especially impressed with Dana, a server at the Mai Tai Bar. We dined at the Mai Tai Bar twice, and the second time there was an unpleasant situation that was entirely our fault. Dana helped us solve this problem, even though it was not easy to solve. She handled the situation perfectly and we appreciate her efforts.