Horseshoe Bay Resort

My family and I did a quick weekend getaway at the resort, and we had such an incredible time. The grounds are gorgeous, and we loved hanging out at the Yacht Club. After we checked in, Thompson helped us with our bags and escorted us down to our condo. He was super friendly, easygoing, and knowledgeable. We will definitely be back!

We held a family reunion at Horseshoe Bay Resort and it was an excellent place to get together again. The facilities are top notch and the numerous activities allowed all of us to be with each other. There were activities for all age groups which was great as we covered a number of generations. The rooms were very comfortable and clean as the whole resort was well maintained and inviting. We did have a problem with a reserved dining room that could not fit all of the family members and the set up was not conducive to mingle (large chairs that filled the room) and get around. Some of the family members had to eat outside in the restaurant and were not part of the final meal. Also there was confusion about the menu and ordering so there was an inconvenience to the people that could not be with the rest of the family. It was otherwise a very enjoyable weekend.

Michael at the yacht club pool is the best. He made our experience so great. Super sweet and helpful and went above and beyond with his service level.

Overall not great. Hornets on the patio left it unusable, the .99 cent shower curtain let the floor get drenched with the mostly plugged shower head. Jay's restaurant was horrible. My wife's chicken tasted like it had been in the walk-in for weeks and smelled like it was going bad. She took 2 bites and then had me taste it. She spent the entire night throwing up. My medium fillet was brought to me bleeding. When I asked them to return it to the fire, they seared it again, but was still bleeding.(Not allowed to rest to cook the blood). It was the first time I didn't finish a fillet. At the pool we were quoted a price for a day bed. After arriving the server tried to charge us double. We were forced to produce the email to prove it, and sign a slip saying we'd pay if the hotel didn't reimburse the pool. As far as their cocktail menu, we tried 2 different bars and the drinks were either mixed wrong or we were told they were out of ingredients. The icing on the cake was they completely screwed up our final bill and our $883 stay turned into $2500 of charges on my wife's credit card. Needless to say, we won't be going back.

Saki, our waitress at 360 Bar and Grill, was AMAZING!! Her kindness, friendliness, and prompt service made our dining experience wonderful. Saki provided us with the BEST service during our stay.