The Omni Homestead Resort

This is a wonderful hotel/resort, our only complaint was we didn’t have enough time here! Lots to do but equally very chilled and relaxed if you simply want to take your time and read and relax. Beautiful hotel and grounds, fabulous staff, friendly, helpful, the front desk when we arrived were great as it had been a long drive! Breakfast choices are great! There isn’t much around the hotel in terms of other dining choices so just be mindful of this but what is on site is great! The pool areas are lovely and our 11yo was very happy with the slides and lazy river! The indoor pool is beautiful you must just go and visit even if you don’t want to swim! You do feel like you have been transported to the 1920s - it is a super elegant, beautiful place to be but with a wonderfully relaxing vibe! Absolutely no complaints and cannot recommend it enough!! Also close to the amazing Hot Springs which you book onsite at the hotel which is definitely an experience you should have!!

I visited The Homestead with a few childhood friends to celebrate our 50th birthdays, and the experience was exceptional. From the moment we arrived, the staff went above and beyond to make our stay wonderful. Chip at The Jefferson set the tone with perfect service and a lively spirit during our first dinner—his attention to detail and charm made the evening special. At the Serenity Garden, Liz impressed us with her proactive hospitality. She even found us on the pool deck to explain the amenities and checking in throughout the day to ensure we were enjoying ourselves. Amy at the Serenity Garden Café treated us like old friends, offering fantastic food and beverage recommendations that elevated our poolside experience. While Brett at the Serenity Garden check-in was the negative experience during our stay, Liz’s thoughtful follow-up more than made up for it. On Sunday, we had breakfast at the Audubon Dining Room. Victor and Oscar surprised us with a birthday cake and a staff serenade after overhearing our celebration. Anthony, the Maitre D’, assisting with our luggage and was very welcoming. He also led our history tour Sunday morning that deepened our appreciation for the resort. His genuine nature and knowledge made him a standout part of our visit—we even took a farewell selfie with him. The Homestead is a nice blend of historic charm with modern luxury. Every corner of the resort was spotless and beautifully maintained, and the atmosphere was both elegant and inviting. It was the perfect setting for a milestone celebration, and we left with cherished memories. We cannot wait to come back with family and enjoy other times of year at The Homestead. We left this trip wanting more!

I wish I could say grand things about this resort but the horrible customer service made our stay a less than memorable vacation. We have been to many Omni resorts and had high expectations for the Homestead, but we struggled with our disappointment at every turn. We waited almost 20 minutes to check in as front desk was understaffed. We were given an "upgraded room" although the bathroom was in need of renovation and the air conditioner sounded like a jet engine. We were only given paper cups in our room, even after asking for glasses to enjoy a bottle of wine. The glasses never showed up after 4 days of waiting. Our first-floor room had French doors opening to a lovely lawn yet we were woken up at 7:30 AM with riding mowers and blowers right outside our door. Housekeeping never showed up before 3:00 in the afternoon and NEVER left any new bathroom amenities. They dumped our trash full of used paper coffee cups yet never left new ones or new coffee pods. EVERY DAY of our stay we had to visit the unlocked supply room down the hall to gather more items that housekeeping never left. Each time we departed the resort we waited for over 20 minutes to get our car from valet. The front desk, bellman and restaurant staff are all overwhelmed. The Omni is lacking proper management in every aspect of this property. The activities are plentiful, although grossly overpriced given the room cost. I wanted to do the Cascade hike yet it did not work with our schedule. I asked if we could go on our own but was told they would not provide the location of the trail to avoid liability. It made me wonder if they own the forest since the location is a 5 to 10 minute ride from the hotel? Perhaps just another way to make more money from guests? The only real highlight of our stay was the amazing hotel tour given by Anthony. This tour is one of only a few FREE things to do at this resort so I can highly recommend this activity. Restaurants here are tough to get into during peak times and prices are quite high. Given the remote location of this resort, it is likely the Omni cannot find and keep good help. The Homestead needs to work harder at staffing and offering reasonably priced perks. They have a darling mini golf course but even that cost too much. Rooms should be in better shape with more attention to detail, including amenities and servicing. The building itself is quite historical if you appreciate such things. The pools and grounds are lovely, but the devil is in the details at this resort. Even our check out bill was wrong with dining charges that did not belong to us and there was quite the battle to get it removed. Upon our departure I voiced all my displeasure to the hotel front desk but to my dismay it did not gather much of a response or compensation for the experiences that riddled our stay, even though we belong to their select guest club. If you book at The Homestead please go with patience, low expectations and $$$, Sadly, we won't return to this place nor can I make any glowing recommendations.

We love this hotel. The pool has a lazybriver and it has food/beverage service. The activities are great. My daughter loved the Glades zip line and I loved the kayacking and we both had fun with archery and ax throwing.

The Homestead offers numerous amenities that cater to the needs of everyone. I went trout fishing while my wife went to the Spa. The food and service are outstanding. We will return next year.