The Post Oak Hotel at Uptown Houston

I recently felt discriminated against at the Post Oak Hotel and came across your lawsuit while researching similar experiences. It appears the hotel is still enforcing its dress code inconsistently. My friends and I visited the hotel bar after dinner at a five-star restaurant, dressed appropriately in slacks and sleeveless blouses, yet we were asked to cover our shoulders. Meanwhile, other patrons nearby who were not minorities had exposed shoulders and were allowed to remain without being approached or asked to cover up. What disturbed me even more was an incident involving the family restroom. I accompanied my boyfriend to help check his drainage bag to ensure it was not leaking, and while we were inside the FAMILY restroom, a hotel representative aggressively banged on the door and instructed me to step out. After these experiences, I do not plan to patronize this hotel again. The treatment we received was disappointing, unnecessary, and far below the level of hospitality the establishment claims to represent.

One of the BEST places I have ever stayed in my life, and I have traveled the world! Do yourself the pleasure of experiencing Post Oak!

Best service, amenities and hotel management we’ve experienced in a really long time. We highly encourage this hotel for anyone looking for a high quality, pleasant stay.

If you’re looking for a 5 star experience! This is the hotel for you!! Everywhere we went we received exceptional customer service! Not to mention there are so many restaurants to choice from right next to the hotel! We chose Willie G’s which truly set the tone for our stay! This was an absolutely wonderful anniversary staycation!

This hotel was amazing in every aspect. The room was spacious and beautiful with many amenities. The pool was gorgeous and the service there was amazing. I cannot say enough, good things about this hotel.