Royal Sonesta Houston Galleria

Amazing level of service from all the staff. An extra shoutout to Alma in the restaurant that made us feel as welcome as home, away from home. Alma showed an extraordinary attentiveness to detail, making sure we had the best of experience.

We loved our hotel stay! Each person we spoke with was friendly and helpful-the valet each time, the concierge desk, check-in desk, the bartenders, room service-everyone showed such great customer service to us. We wanted to give a special thank you to ALMA, our darling server in the restaurant. Her genuine, kind heart filled our space with laughs and smiles. She is an excellent server. She naturally has the art of taking care of people. We ate with her for two days and she made our stay feel calm and warm. Our weekend trip for a concert was for having a fun, peaceful time together and she was a part of it being so amazing! Thank you The Royal Sonesta Houston Galleria and Alma. Blessings to all of you and everyone you love. Robert & Jilly

Every staff person we interacted with was kind, courteous, and helpful. Miss Alma at the breakfast lounge greeted us with a smile and made sure we had an excellent start to our day

The staff members were very friendly and welcoming at the hotel. Breakfast buffet was delicious and the service from our server Alma was amazing. She was very attentive made us feel like home. The hotel is close by to the mall and other restaurants walking distance. I will definitely stay here the time I come to Houston.

Valet Went Above And Beyond. CJ Was Awesome I Most Definitely Will Be Back. Safe Environment Friendly Workers And Accommodations. Didnt Like That Everything Else Was An Extra Expense But Nevertheless We Enjoyed Ourselves. Using Valet Really Gave A Sense Of Security.