The Whitehall

Staff is always exceptional. Location is fantastic. Room looking dated but comfortable. Minor issues empty shower jell and electrical plug out in bath and at desk.

Awesome experience!! Loved the Presidential Suite with city view. The hospitality was excellent! We will be back again!

The room was not clean. The lobby and everything outside looked to be updated. But the rooms were so old and covered with dust. It was not properly cleaned. The room stayed at 73° and would not get any cooler. The pillows were terrible also. We will not ever stay here again.

I had 2 nights to get away from the hustle and bustle of life and to have some peace and quiet. It was insufficient. Location was great and conveniently located near hot spots and access to tunnels. The rooms, while spacious, leave something to be desired. It had lots of wear and tear and the bedding was extremely rough. I do not feel like I got my moneys worth. It was also extremely noisy. I know being downtown, traffic cannot be helped. But it sounded like renovation and construction was being done to the room next to mine, the doors of the hotel do not soft close. Service was okay. I’m glad I went over my itemized bill, because I was originally charged for two items that I did not purchase. The gentleman at the front desk had forgotten the room number of the original purchaser and I was the lucky one who had it attached to my bill. Food was good.

It's been difficult to get the shuttle. The disappointment was still after 3 days my trash was not emptied as agreed.