Mövenpick Asara Villa & Suite

Mövenpick Hua Hin I want to start by saying the staff were genuinely lovely — friendly, attentive, and doing their best in what feels like a very tired property. We booked the Luxury Escapes half-board package, which included two meals daily, unlimited beer and cocktails from midday, and four spa treatments. Unfortunately, while the inclusions sounded fantastic on paper, the hotel itself is in desperate need of renovation and the location leaves a lot to be desired. Pros: • Joey (Customer Service Manager), Wee (F&B Manager), and Gib from the restaurant team were the main reasons we didn’t cancel our booking and move elsewhere. Their service and care were exceptional. • The main pool is excellent, with multiple depth levels and beautiful ocean views. • The food in the main restaurant was genuinely delicious, with both Thai and Western dishes of a very high standard. • The spa treatments included in our package were fantastic. The therapists were professional, friendly, and the massages were excellent. Cons: • The hotel had no local maps or information about the area, which felt like a basic hospitality oversight. • Our private pool villa was not properly cleaned upon arrival. The plunge pool was green, the floors were dirty, and the shower still had visible grime and soap scum. The room needs a proper deep clean and refurbishment. • The pool pump was incredibly loud and vibrated through the bedroom day and night. We repeatedly had to ask staff to turn it off just so we could sleep or rest. This alone should have warranted moving us to another room — completely unacceptable for a luxury resort. • Strangely, our pool villa didn’t come with pool towels. • There is no TV in the bedroom, only in the living area with an awkward and uncomfortable satin couch. • The pool towels at the main pool are completely worn out and threadbare — I literally put my hand through two of them. • The wooden boardwalks around the ponds felt unsafe, uneven, and rotting in places. They moved underfoot and we avoided using them after the first walk. • There is stagnant water throughout the property, making mosquitoes a major issue. We had to specifically request the room be sprayed, whereas many comparable resorts proactively manage this as part of evening turndown service. • The hotel is approximately 10–15 minutes from Hua Hin town, meaning taxis are required for almost everything. There is very little nearby. • The resort is also located beside the airport and Thai airbase, so planes frequently fly overhead throughout the day. We also spoke with the General Manager, Paul, on our final day. While he arranged a single bottle of wine for 4 people at dinner, there was little meaningful follow-up regarding the ongoing issues. Another couple we met had no hot water for five days, and despite repeated complaints, nothing was properly resolved. Unfortunately, there didn’t seem to be much urgency to address guest concerns. Would I stay here again or recommend it to others? No. The staff are wonderful and doing everything they can, but the property itself is too dated, poorly maintained, and too far from town to justify the price point or “luxury” positioning.

The Mövenpick is a resort with the difference being with the layout and garden environment one of its highlights. We travelled with luxury escape travel in a package deal I would say was of value our only concern was the room although very presentable the location of the room at the far end rear of property,room 222 had road noise but it was ok overall, menu selection with escape was what they call half board limited range of menu if you are only staying for 5-7 days then it’s ok, the full board menu looked very impressive and of comparable value to other hotels, longer stays you may wish to eat out Hua Hin has some respectable restaurants, don’t get me wrong the food was good and well presented. Overall Mövenpick was a very relaxing place to visit with very attentive staff with welcoming smiles.

Great location and calm atmosphere. We had a wonderful stay and truly appreciated the warm hospitality from the entire team. From the bellman and front desk to housekeeping, F&B, the gardener, and Chef, everyone made us feel genuinely welcome and well taken care of. The in room setup was beautifully prepared, and the Chef’s bites were a lovely highlight of the stay. Thank you to all staff for making our visit so memorable. We will definitely return and happily recommend this hotel.

Movenpick Asara Resort Hua Hin Our arrival at reception at the Movenpick Asara resort was very welcoming with both Dream and Nook at reception doing everything they could to make us feel welcome. In fact every member of the team who work at this very peaceful resort went out of their way to look after us. We felt very spoilt. We had opted for a villa with private pool as it was on a red hot special, which proved to be a very good choice for us, arriving as we did in the hot season in Thailand. Our villa was wonderfully comfortable with all we could possibly want or need on hand. The pool was perfect! The bathroom was spacious and bed very comfortable. It felt like a home away from home. The restaurants provide an excellent choice of options in their menus, catering for both Western and Asian tastes. We loved the Pad Thai dinners at both the Baan Dum beachfront seafood and Kampu restaurants, during our five day stay. The happy hour at the Ocean Bar each evening along with chocolate hour each afternoon, meant we were never hungry! Joey, the guest relations manager, was extremely proactive, making sure all guests at meal times were well looked after. My wife, Elizabeth, being a coeliac, was particularly well catered for with many gluten free options available. We were very impressed! To all the staff who we were fortunate to meet, Miew, Junee, Wee, Tony, James, Cindy and Pling, Thank you! To those whose names we did not get, particularly the team who looked after the pool, keeping it free of leaves and the wonderful housekeepers, who serviced our villa, thank you! We were only a ten minute drive by Grab taxi, into the centre of Hua Hin, which was so easy to reach and so inexpensive at less than 150 Baht each way. Being in the oasis of the resort away from the centre of Hua Hin, made for a very restful stay. There is also a shuttle bus provided freely by the hotel a couple of times a day. A large supermarket is just five minutes walk away, along with a 7 Eleven and excellent laundry also easy walking from the hotel. The Movenpick Asara, proved to be the perfect choice for us and we loved every moment of our stay. If you choose to stay in any other of the other room options, the fabulous larger pools within the resort are perfect! Surrounded by palm trees, lots of lounges and close to all accommodation options. If we were to return to this peaceful part of Thailand again, we would not hesitate to stay at the Movenpick!

We enjoyed soooo much here. Very well service.