Camino Real Zaashila

Amazing amenities - the pool and beach area are fantastic. The room was nice, but nothing special. The duvets were awesome, though, and we slept great. The service at the breakfast/dinner restaurant was variable, but the lunch place was really nice. And the breakfast buffet was great (not included!). The dinner menu was not very child friendly.

The overall stay was okay. During our stay the hurricane hit and we were stuck in our room for two days. I came with my family and kids and the kids were not able to get in the pool. The only thing we really enjoyed was Starbucks and the service we got from our barista Karina. She was really nice and polite.

I have had the opportunity to stay at other hotels in Huatulco. Camino Real Zaashila is certainly my favourite option. It has a beautiful beach and swimming pool, amazing service, and very comfortable facilities. I would come back for sure.

Great grounds and beach. Breakfasts were super. Nice buffet with good selection. Did not do dinners there but plenty of good restaurants in the vicinity. Our problems were with the amenities. Had to beg every day for clean towels. They would clean the room and take the dirty towels but not replace them. We literally had no towels in the room. And this was in a suite with a splash pool. Also was supposed to have a coffee maker in the room. There was none. After begging for a day they finally brought one to our room-but no coffee. The next day they brought one packet of coffee to us. After more begging they finally delivered 6 or 7 packets to us which we made last for the duration of our stay. Overall the staff was pleasant but service was inconsistent. For a 5 star hotel we expected more. .

The property is fine, my bad experience was with the amenities, no clean towels, no coffee, didn't change the sheets, water leak in the shower tub and the cap of the shower tube was broken.