Azerai La Residence, Hue

I really enjoyed my stay at this hotel for a total of four nights (three plus one). It exceeded my already high expectations. The staff is very friendly and helpful. I used the concierge service to help me organize transportation (the drivers were great), tours (I especially enjoyed the food tour), and much more. The pool, the gym and the bar were also great.

They knew our name before we said a word We hadn’t even reached the front desk when the staff at Azerai La Résidence recognized our family by name. That moment set the tone for everything that followed. This is a hotel where hospitality isn’t a policy, it’s a genuine way of being. The warmth never let up. Staff checked in on us daily, remembered our preferences, and anticipated our needs before we voiced them. A complimentary massage was a wonderful surprise a gracious gesture that felt perfectly in keeping with the spirit of the place. Add a stunning location, a beautifully appointed and deeply comfortable property, and a breakfast spread that delighted every morning, and you have one of those rare stays you find yourself talking about long after you’re home. Azerai La Résidence doesn’t just meet expectations it quietly, gracefully exceeds them.

Wow! What a magnificent hotel. This hotel is one of the, if not THE most beautiful hotel I have had the pleasure of staying at during a five day visit to Hue. From beginning to end, the staff are what made this holiday so wonderful. The kindness, friendliness and humility of each member of this well oiled team was what made us feel so welcome. Their hospitality each evening as we enjoyed a pre dinner drink in the bar or each morning as we sat for breakfast could not have been better. Food and drinks are outstanding with a huge selection to choose from, across all meals. Do not miss the Vietnamese pho for breakfast, with flavour stacked beef or chicken stock as base ready for you to add the freshest of ingredients, chill and herbs. We had a great lot of fun with the tour desk staff member, who was so knowledgeable and efficient - A pure delight!!! Don't miss time by the pool, a massage on site (amazing) and a back street food tour which you can locate easily from either concierge or through the tour desk or via your own means. It was a wonderful stay and I would love to return one day. An additional shout out to the front door gentlemen who greeted us with a smile each day and evening, front desk staff who were SO welcoming, the wait staff, bar staff who can mix a very fine drink, housekeeping, gardeners and the spa angels. EVERYONE!

Historically important, previous Government Mansion directly across Perfume River from the Imperial City and in sight of the 7 Buddhist Lotus flowers. The hotel and grounds were spacious, restful and tastefully decorated. Every need and wish was met by friendly and gracious staff. The large, salt water swim pool gave us pleasure both early and late in the day. We appreciated the English language ability of all staff members. We highly recommend this pleasurable stay.

Lovely hotel, in prime location, well maintained in the heart of Hue. Beautiful hotel, great spa and pool is exceptional. I especially loved the gift shop! Many people were a stand out, yet Trang in the gift shop was especially helpful and lovely and my treasures (scarves and purses) are a great reminder of a fabulous trip.