Azerai La Residence, Hue

A very solid hotel in Hue. Beautiful old Art Deco design in the lobby areas. Incredibly kind staff, especially Ms. Nguyet. We booked day tours through the hotel and both were very good. The breakfast was great and dinner was good as well. Rooms are on the older side so don’t expect anything too modern. But overall a nice and comfortable stay.

I honestly try not to give perfect reviews, but I could not find a thing about this hotel that was not top-notch. Maybe the pool could’ve used a little more shade! But otherwise the breakfast buffet was fantastic every day. The service was impeccable. They even drove us to our next hotel in Hoi An; a 4 hour drive with Khao was very nice.

We stayed for three nights in mid March in a lovely room overlooking the river. The room was comfortable and the staff, particularly Vy at the front desk and Khao, our driver were outstanding. We arranged two tours through the hotel - one of Hue city highlights and one tour of the DMZ and both tours were very well done and educational. The breakfast buffet was very good as was dinner.

A wonderful luxurious place to stay. All the staff caring, well mannered and very helpful, with a smile. Convenient for everything though slightly out of toen centre. Good river walks.

This is probably the friendliest hotel I have ever stayed in. It wasn't because they felt they had to be nice but genuinely all just seemed to be lovely people who couldn't do enough for me. Without trying to sound trite, it really was nice to come back to every time as they all seemed so pleased to see you. I thought I would be late arriving, as there was an issue on the railway line from Da Nang, so I messaged the hotel. Unlike most places I contact, the reply came back almost straight away. They welcome I got when I arrived was so warm, and the property so beautiful, I immediately booked for an extra night and would happily have stayed forever. I had a spa with Su, which I think originally should have been 60 minutes. However it took as long as it needed to and rather than just being a set massage from the menu, it was entirely suited to my needs and I felt incredible after. The amazing manageress informed me at breakfast on my final day, that the railway line was again closed but she arranged a private car, that cost me less than the Grab I had to get on the way there. The driver did a detour via the spectacular Hai Van Pass and stopped at the top for me to admire the view at my own pace. I would love to back to this hotel or the other one they have. I even purchased a bottle of the scent you can smell throughout the hotel, to remind me of my stay.