Taj Falaknuma Palace, Hyderabad

We had a wonderful stay especially my 4-year old daughter. The whole atmosphere felt warm, luxurious, and truly special. The beautiful palace atmosphere, thoughtful hospitality, and family-friendly service made it a visit we will always remember. A huge shout out to the staff who were exceptionally kind and attentive. The dining experiences were excellent, with delicious food, elegant setting, and a service that made every meal feel special.

Sumanth, Sudhakar, Santosh Rakshita Arbita

This palatial palace property will give you a glimpse of the royal lifestyle. Big rooms with excellent beds and even bigger bathrooms with top notch toiletries are sure to rejuvenate your mind, body and soul. We went there for a staycation as a group and booked 5 rooms for 1 night. The royal welcome and smooth check in were heartening. The afternoon tea,guided palace tour and evening Qawwali performances were a great experience. AND THAT IS ALL as part of Part of Palace experiences. The biggest letdown is food which you yearn for when staying in a hotel of this stature. The breakfast spread was pretty ordinary ( presentation/ variety/ taste) —nothing home to write about. Food temperatures were not maintained—- Hot dishes were cold and Cold dishes were warm. When pointed out to the Executive Chef he made some silly excuses 😞. We had ala carte lunch at Adaa restaurant and had Biryanis( veg and non-veg ) and Kebabs which were stupendous and service was ok ( definitely below the benchmark for an unofficial 7 star hotel ). The dinner experience ruined by extremely sloppy service and goofiness. The vegetarian dishes ordered from Celeste restaurant were satisfactory but the special non vegetarian dishes ordered from Adaa restaurant were disappointing. We were served Nalli Nihari 45 minutes before the signature bread came 😡( Bakkarkhan— which was nothing short of a big sized partly burnt naan ). Again to compensate us we offered a dessert platter each which we refused as already our appetite had been exhausted. This type of unprofessional attitude is not at all acceptable. In the morning when we went to the swimming pool we had another shocker. The pool though nestled in a thick foliage had dead insects and debris floating and the floor was visibly stained. I think and it’s my sincere wish that Taj management wake up and take some corrective measures rather than dismiss this review after the ritual of reading it so that the hospitality excellence standards associated with the Taj brand is not washed away.

Dining experience was very good. Sudhakar, Sumanth, Santhosh and Nassar served us really well, giving us a special experience. I would suggest going there to celebrate and enjoy royal dining

Excellent hospitality by Sudhakar and Nasar at Falaknuma Palace. They took great care of us throughout our visit and made the experience truly memorable. Their food suggestions were excellent, and the service was warm, attentive, and professional. Thank you both for the amazing experience and outstanding service!