Six Senses Ibiza

Our stay could have been great, the hotel itself looks and feels very luxurious, but service was below average. Disclaimer : there was a wedding taking place the weekend we arrived, that meant service was not as usual. Still, the hotel should have made sure other guests were not “forgotten”… We had several issues the first day, and several others the following days, that were not properly taken care of : - On arrival at 4:00 p.m., the suite that should have been ready at 3:00 p.m. was not available. We were told to wait but they couldn’t tell us how long it would take. They then took us to a suite without the sea view we had paid for! I refused to settle for it, and was told again I would have to wait…we had to wait in the lobby until 6:00 for our suite to be ready but never got the welcome amenities. - No real apology, no voucher of any kind (a free drink at the bar would have been nice while we were waiting for almost 2hours!) - The second day, a wedding took place. The music was not too loud and we were not disturbed by the party, but the service was disrupted and below average for all other guests. You could feel the wedding was on everybody’s mind and other guests were a second thought - The third day, our suite was not cleaned (we were away from the suite most of the day, the staff had ample time to clean). We had to remind them twice in the afternoon that it needed cleaning and it was eventually taken care of in the evening! Again, no apology… On our last day, at checkout, the lady taking care of us wouldn’t even make eye contact…I guess we were identified as difficult clients ?! The good: - The rooms are great (we had a junior suite with terrace, sea view), and the architecture blends well with the surroundings - Breakfast is included in the room rate, large choice at the buffet and a la carte options available. Outside tables very pleasant - Pool very nice for lounging, spa is also very pleasant - Many workshops (most of them free) were available everyday: yoga, sports, food tasting…very easy to book. Great yoga teachers, and a big thank you to the Belgian lady who took care of the coffee workshop The not so good: - Service not personalized, no follow up when you have an issue. We felt treated like second rate clients the first two days (big weddding taking place in the hotel that weekend) - The atmosphere is not as serene and quiet as we expected since the hotel sells itselt as a wellness retreat : lots of families and kids, groups of friends partying… - Breakfast : the main room is too large and noisy to my taste (but outside tables may be available). As with everything else in this hotel the service at breakfast was not satisfactory : it could take up to thirty minutes to get a hot drink or an a la carte item! We didn’t try any of the restaurants since we were so unsatisfied with the level of service

The place is absolutely gorgeous, but unfortunately I got severely food poisoned there and ended up with sepsis. I was hospitalized for a week and reached out to Six Senses three times about the incident, but never received any response. It’s truly disappointing that a hotel with such a luxurious reputation takes no accountability or responsibility for such a serious situation.

You won’t believe how amazing our stay at Six Senses Ibiza was! Tucked away in the peaceful northern hills overlooking Cala Xarraca Bay, it’s worlds away from the wild party vibes—pure chill and luxury. Our villa? Spacious and gorgeous, with pale woods, cool stone touches, and a solar-heated infinity pool that just melts into the sea. It really felt like a total reset. We did sunrise yoga, and wandered their organic farm. Breakfast at La Plaza was fresh Mediterranean heaven with epic ocean views, and sunset dinners at the beach cave? Magical. Staff were super warm, making everything personal. Go if you need a soul-soothing escape—We are already plotting our return! Loved it! Thanks to Pedro for the wonderful tour and great tips!

We had a fantastic stay at Six Senses and honestly didn’t want to leave. The views are breathtaking and the whole resort has a calming energy. Everything feels designed to help you slow down and switch off. The food was a highlight for us. Everything was fresh, colorful, and full of flavor, with lots of healthy options. Breakfast is especially good. We loved the variety.

Having read some of the reviews I was a little nervous about staying here. On arrival I was pleasantly suprised. We were given a beautiful room overlooking the pool and couldn’t hear a thing when the doors were closed. The resort itself is absolutely stunning and I really recommend the sustainability tour to hear about all the various initiatives. The fitness classes and gym were brilliant. I’m enjoyed two of the morning classes and my partner took a yoga class. Breakfast each morning was absolutely fantastic. There was one morning where we had to chase and reorder our main’s but most of the time our service was quick and very friendly. The price of f&b is as you would expect from a 5 star resort (I was served a glass of rose which had approximately 2 sips in for €16) but it was all delicious and there are plenty of alternatives within walking distance, or a short taxi away. Sun loungers are very comfortable and the team are all super friendly. There is plenty of free water available throughout so you will never go thirsty. One of my biggest concerns was the bugs. As someone who usually gets targeted by mosquitoes, I’ve come away without a single bite. We had a wonderful stay and look forward to returning again soon.