Victoria-Jungfrau Grand Hotel & Spa

The hotel is perfectly situated across Hohematte Park. A great place to just sit on the terrace watching the paragliders land with the Jungfrau in the background. It is a beautiful historic hotel with updated rooms and a large spa area (including indoor and outdoor pools). The food is excellent. Access to the Jungfraujoch and Schilthorn is quite easy.

Stefan was an excellent server! Great live music (familiar songs on the piano), great drink menu. The Gin Basil Smash was delicious and fresh.

Great location & amazing staff! Lara at reception was especially sweet and made our stay extra special.

Stayed at the Victoria Jungfrau. Had a delightful experience eating a late dinner in the renowned bar. Stefan took wonderful care of us and was so interesting to talk to! Beautiful hotel with wonderful service all around.

TL:DR nice hotel, expected more with rating and price point. Main reason we booked was kids club Very nice hotel. Clean, well maintained, but you can tell age of it in areas (but well maintained) Kids club seemed great. Our children liked it and it was the main reason we booked this hotel. Babysitters: our youngest is 2.5 so does not meet the 3+ for kids club so we hired a babysitter through hotel so she could go to the kids club with her older sisters. Both babysitters that came on different days were very good. One worked at the kids club as well. ATM: pay attention. I didn’t realize until my third visit that when I thought I was accepting the fee, it was also accepting a 15% currency conversion charge. If you click decline you still get your money with your banks conversion. Pools: indoor is heated well both air and water. Kids enjoyed it and we did evening swims since it closes at 9. Breakfast had a good selection but felt understaffed. Coffee would sometimes never showed up unless you asked again and rotation of different staff would pass by so was not consistent Radius was a great experience but we were told 2-2.5 hours and we had to push to get out in 3.5 hours although other tables seemed to move quicker Terrase- I wasn’t a big fan of the food, esp given the price point. Service was good (as long as you are good at flagging the staff down to let them know what you want…I’ve lowered expectations in Europe and atleast staff was within vicinity to make a request) Minibar seemed lacking and not replenished Turn down always seemed to come at least opportune times. We ended up closing our blinds/curtains ourselves every night