Victoria-Jungfrau Grand Hotel & Spa

One of the best christmas ever!! The hotel is like being at home, every moment there is a detail! the staff is adorable!! Great restaurants, amazing SPA, kudos to kids club! The location is very good, rooms are comfortable.

What a beautiful experience. Came for one night as part of my 40th. Yes it’s fancy and pricey but my husband and I still found it really warm, welcoming and comfortable. The Italian restaurant was really nice and relaxed, yet still felt like a treat. The spa was beautiful and the breakfast buffet was the best I’ve ever been to. Special mention to Gabi from the bar for keeping us in delicious cocktails all night - really good! Overall I would say it’s worth the splurge to stay in this hotel.

⭐️⭐️⭐️⭐️⭐️ Outstanding service thanks to Moritz Our stay at Victoria Jungfrau was made truly exceptional thanks to Moritz, who delivered some of the best service we’ve experienced anywhere in the world. From the very first interaction, Moritz was warm, attentive, and effortlessly professional. He anticipated our needs before we ever had to ask, offered thoughtful recommendations, and made every moment feel relaxed yet elevated. Nothing felt scripted. It was genuine, intuitive hospitality at its finest. What stood out most was his ability to balance friendliness with precision. He made us feel welcome and comfortable, while still maintaining the elegance and standards you expect from a hotel of this caliber. Every detail was handled flawlessly, and his calm confidence elevated the entire experience. Moritz is exactly the kind of person who defines a luxury stay and leaves a lasting impression long after you’ve checked out. He is a true asset to the Victoria Jungfrau team, and we sincerely hope management recognizes just how special he is. We will absolutely return, and Moritz is a main reason why. — Patrick

Such a beautiful hotel!! Excellent service from start to finish. Every employee is so kind and accommodating. A special shoutout to Moritz, he works in the bar/restaurant and might be the best server I have ever had. SO friendly and wants to make sure you and your family is having the best time. Offers to take photos, makes great recommendations on food and drinks. 10/10. Even if you don’t stay here, go visit Moritz for wonderful service and conversation.

Moritz and Tom are the best guys out there. Amazing drinks, fondue, experience, and hospitality. Recommend every day of the week