Ness Walk

We had a wonderful 3 night stay at the hotel. From the moment you arrive you are made to feel welcome by the concierge and front office team... Mark, Bella, Monica to name but a few did a fantastic job. Very comfortable bedroom with all the amenities you would expect from a 5 star hotel and the housekeeping team delivering excellent service. Special mention for Euan in the bar who was very professional and excelled in responding to all questions put to him about the drinks menu. The restaurant team with Greg at breakfast and Aidan at dinner also looked after us very well. Last but not least the General Manager Kevin made an excellent impression and was present in the operation throughout our stay. You could see his passion and attention to detail created the team spirit within the hotel and that in turn ensures the guest experience is enhanced. We will definitely be back!

Just had a lovely 2 night stay at this gorgeous hotel. We are well travelled and really appreciate the good things in life , all of which this hotel provides. The welcome, the beautiful rooms, the perfect location to explore Inverness and the fantastic staff make this hotel very memorable , special mention to Euan in the bar/ restaurant who made us feel so welcome with his friendly nature. We hope to return next year Highly recommended

From arrival to our early departure (illness which had nothing to do with the hotel) my wife and I were treated like VIPs. We had stayed in the sister hotel previously a few years ago and was impressed then too, however this was another level! The staff were to a person; engaging, knowledgeable, courteous and so friendly. They couldn't do enough for us. A great example of this was asking if there was any chance we could pay for some of the pastry chef - Kevin's homemade oatcakes. Not only did we receive a free box of them to take home, he also provided us with a hand written recipe!! Food, drinks, room, in fact the whole experience was 5 star minimum! Thanks all, and we'll see you again soon!

Your experience starts in the car park , where a staff member is on hand to greet you , take your luggage to the room and seat you in the lounge looking over the river with complimentary champagne.. very classy . The top hotels around the world , (as you may know, ) don’t have a reception desk for you to stand at on entry , they seat you , give you a glass of fizz or local cocktail and you take a relaxed stroll to your room later to meet your luggage again . This place has adopted this touch of luxury and it really makes it stand out and seem special . The room is large , a great bed , a separate wc , a big adjoining bathroom with tub and a strong shower , wardrobes , sitting chairs , smart tv .. it’s got it all .. We were booked into a restaurant locally , so we didn’t eat in the restaurant, but having a nightcap in the bar , we heard great reports so will try it next time .. All the staff were friendly , helpful , genuinely polite and happy , which gave us a great experience .. In March we were booked into somewhere else , and i cancelled and booked into Ness Walk again , I can’t recommend it better than that !

A fantastic 3 night stay in this wonderful hotel. Beautiful surroundings and a luxurious bedroom overlooking the garden. Our break included a lovely Afternoon Tea served in the gorgeous Torrish Restaurant. We asked if it was possible to have a Drinks Tasting during our visit, which was arranged to suit our schedule. I had a 4 Gin & mixers flight and my husband, who worked in a distillery for 40 years, enjoyed 4 new drams he had never tried before! Not only was this a delicious and educational experience, but a great way to enhance our visit. Euan is clearly very knowledgeable and passionate about his profession, yet he presented everything in a non-condescending and very relaxed manner - this was a real treat and will definitely be repeated. Last, but certainly not least, are the fantastic staff. It is obvious that the ethos of this hotel is to ensure the guest has the best time ever, and it delivers in abundance.