The Ritz-Carlton Dallas, Las Colinas

The Ritz Las Colinas has become my favorite hotel to stay in when visiting DFW. The hotel is absolutely beautiful and the customer service is beyond amazing! I met my best friend at The Ritz earlier this week and we stayed in a pool side villa. Jason C. in reservations was AMAZING!! and made sure our stay was phenomenal from start to finish! Thank you Jason for everything you did to make our stay such a memorable experience 🩷The Club Lounge is the best I've ever seen. Beautifully displayed delicious light food, snacks and drinks are available all day and until 10pm. The hosts in the Club Lounge are also very polite and helpful. The pool side villas are amazing! I could have stayed on the patio with the sun lounge bed for days as it was so comfy and so very peaceful. The pool attendants took great care of us and we always had drinks in our hand as well as delicious food from the pool side restaurant. I seriously could live there. Disregard the bad reviews. They’re probably from competing hotels. I’ve never had a bad experience here and every time I stay they treat me and my family like royalty. I love this hotel 🥰

Ritz-Carlton Dallas, Las Colinas nails relaxed luxury. Gorgeous property with a simple, elegant vibe, classy without feeling uptight. The star? The massive pool, a dream escape from the August heat. Service and setting strike the perfect balance of beauty and comfort.

I had not visited this resort since its rebranding from a Four Seasons to a Ritz Carlton. I was not disappointed. The places where they remodeled were tasteful and well done. They did not alter the best part of this property, the pool, which I was happy to see! My room was not ready upon arriving at 2PM, however the hotel was close to sold out the previous night so I understood. My Titanium status was recognized and I was upgraded to a room with a pool/golf view (which is the better view). The grounds are wonderful and what they did to upgrade the restaurants & cafe on site were well needed and done well. The only drawback was the pool service seemed to be a bit worse than when it was a Four Seasons. Not that they weren’t trying, I think they were just a bit short staffed. Overall I loved my stay and will return.

The last time I stayed at the property it was a Four Seasons. They did nice job renovating and rebranding. The staff was exceptionally hospitable. My golf bag didn’t make my flight and had to be delivered. Knowing that I had a tee time, Noe and the rest of the valet staff went out of their way to look out for the delivery and to let me know as soon as it arrived. The rest of the staff was equally professional. The only minor issue I had was the cleaning staff forgot to refill my coffee one of the nights.

We have been coming here since it was the 4 seasons. What happened to couple time at the pool? There is a family pool that is at big as the adult pool yet all the kids are at our pool? Big mistake. We always come here for a couples trip. Alex at the pool was a bright spot trying to elevate our experience.