The Ritz-Carlton Dallas, Las Colinas

A 10 stars hotel for business and stay!!! Service, everyplace clean, comfort rooms and beautiful views and good restautants near by!! The quality of beds, pillows and everything inside the Villas was amazing and good to rest after a long day!! Nice golf course!!

It is a very Beautiful hotel, You would expect a Rita Carlton tradition, but there are things that decrease the quality of your stay, For example, the Italian Restaurant Shake & Knife, it is not that good and pretentious. Tha amenities in the rooms are very por, just the essentiels, the quality of toilet paper is so cheap. On the other side, the pool área is super nice, agréable, fantastic! And the service for lunch in the pool área is magnificent!, Mackenzie, the wait res is so nice, efficent, and I had the best greensalad with shrimps, just with olive oil and grilled lemon, made by Chef David Olmos, he desertes a spécial mention. Also the concierge, cannot remember her ñame, a lady from Turkey, was wonderful.

This is a nice property with refreshed interiors and plenty of outdoor space. The rooms do not have black out window treatments. The plantation shutters let in far too much light for my preference. Also the noise from outside filtered up to the 6th floor. There were multiple business groups in the hotel and their events could be heard in my room when I was trying to sleep. There was rowdy behavior on my floor in the middle of the night which was intolerable but not the hotel’s fault. I was not impressed with the food and beverage. Hotel food is rarely exceptional but this felt below standard especially for the Ritz Carlton brand. The property only offers Pepsi products and selections in the honor bar and at the restaurant are extremely limited for non alcoholic beverages. Room service was particularly awful with high fees, poor selection, and inadequate service. The spa is large and although I did not take advantage of it, it looks quite nice. I think if you come to enjoy the golf, spa and pool it’s probably great. Just wasn’t for me as a business traveler.

A stellar property! We were celebrating 2 birthdays and everyone went above and beyond to make it special for my sister. This was her first experience in the RC Club Lounge and Steven, Susan, Anna, and Sharon went out of their way making us feel welcome and valued. Marriott can be proud of their employees at this property. Special shout out to Jason and Banu for going the extra mile.

10/10 Experience, I mean the building is wonderful and the valet team even better! Thank you to Michael Dixon, Andrew, Alex and Nikhi for making the entire experience perfect from pick up to dropoff aswell as thank you to Louis at the concierge I will definitely be staying again!!