The Tides Inn

I had an amazing stay at the Tides Inn for three nights in early spring. The hotel was at full occupancy, and I booked through a credit card service that provided a multi-category upgrade to a water-view suite. The room was impeccably clean—so much so that I felt like I might be its first guest. The service was also exceptional. Although I arrived late at night, the doorman brought my bags to the room without prompting while I grabbed dinner at the hotel bar before it closed. When I found a tick on my body, a member of the front desk promptly removed it for me. The bartender team at Salt & Meadow helped me choose exceptional bourbons to elevate my cocktails and became like friends over the course of my stay. I have zero complaints and felt the service went above and beyond in the small ways that make you feel like a truly valued guest. I can’t wait to come back.

My wife and I had a nice stay at the Tides Inn in late April. Our check-in was efficient and our room large, clean and comfortable. It was clear that they were ramping up for high season as there was construction and maintenance going on across the property. Prior to arriving I received two invitations to their happy hour from 4:00-5:00 but the event didn’t appear to take place either day we were there. Employees were scurrying around but very few (outside the bellmen) ever offered a smile or a “Hello”. Our room rate was reasonable for being off season but otherwise some prices were needlessly excessive ($55 for two very average cocktails at the bar?) including an additional $45 a night resort fee that was not clearly disclosed when reserving the room. The website indicates that the resort fee covers items like “self parking”, “domestic phone calls”, “access to the grounds” and “filtered water refill stations” in addition to the swimming pool and kayak rental. We were not able to use the pool or water sports due to the weather. It just seems excessive. The final frustration was check out that took 25 minutes with a woman with a greater capacity for kindness than problem solving. She wasn’t able to navigate a missing credit on my bill nor find anyone else who could help. I’m sure there are many five-star experiences to be had at this beautiful resort but they fell a bit short in presenting it to us. From the pre-trip communications (texts, emails and even a phone call) I was expecting an outstanding experience but only received an average one.

This was my first visit to The Tides Inn in 10 years. Back then, it was in dire need of a complete renovation. Today, I'm happy to report that the newly completed renovation is a big success. My room was lovely. There were two robes in the closet! The bed was very comfortable with high quality linens. I crushed the complimentary gummy bears. The resort staff was clearly eager to please and ensure we have a good stay. The public areas are nicely appointed. I found the cocktails/ wine a little pricey ($20 for a glass of red) but otherwise loved my stay and look forward to returning.

Nice stay! The property is beautiful. There are many activities offered including boats, kayaks, paddle boards. There are also many board games for rainy days. The bed was very comfortable and all of the food was excellent! We did have some slow service at dinner one night- it took over an hour for our food to come out. A couple of suggestions.. the doors slam very, very loudly which woke us up every night. There was a dog on our floor which barked throughout the night, so be aware if you are staying near dog friendly rooms. Overall it was a very relaxing stay! All of the staff is so friendly. Would definitely return!

Beautiful property with an amazing location to disconnect and enjoy, well maintained, clean, courteous staff. A little improvement in food and beverage could be made.