The Tides Inn

A beautiful wedding venue at gorgeous location, delicious food, peaceful ambience, beautiful view, fun activities, relaxing and nice!

We recently stayed at this hotel shortly after its reopening and unfortunately the experience was very disappointing, especially because it was for my wife’s birthday celebration. What frustrated us most was that the hotel never informed guests ahead of time that many of the advertised amenities and services were not actually available yet. Had we known, we likely would have chosen another property. Some of the major issues: - The fine dining restaurant was closed/unavailable - No room service was offered, which was especially disappointing because my wife had been looking forward to breakfast in bed for her birthday - The check-in staff appeared untrained and did not know how to properly check in guests - Staff did not know how to operate amenities like the outdoor fire pits - Management promised us a credit to make up for the issues, but it was never posted We understand reopening a hotel is challenging, and we try to be patient and reasonable. However, it genuinely felt like paying guests were being used to train staff during an unfinished reopening process, without transparency beforehand. The property itself has potential, but management needs to be honest with guests about what is and isn’t operational before accepting reservations.

Could not have been a more perfect get away. Everything was simply fabulous. The first of many more Tides Inn stays to come!!

I had an amazing stay at the Tides Inn for three nights in early spring. The hotel was at full occupancy, and I booked through a credit card service that provided a multi-category upgrade to a water-view suite. The room was impeccably clean—so much so that I felt like I might be its first guest. The service was also exceptional. Although I arrived late at night, the doorman brought my bags to the room without prompting while I grabbed dinner at the hotel bar before it closed. When I found a tick on my body, a member of the front desk promptly removed it for me. The bartender team at Salt & Meadow helped me choose exceptional bourbons to elevate my cocktails and became like friends over the course of my stay. I have zero complaints and felt the service went above and beyond in the small ways that make you feel like a truly valued guest. I can’t wait to come back.

My wife and I had a nice stay at the Tides Inn in late April. Our check-in was efficient and our room large, clean and comfortable. It was clear that they were ramping up for high season as there was construction and maintenance going on across the property. Prior to arriving I received two invitations to their happy hour from 4:00-5:00 but the event didn’t appear to take place either day we were there. Employees were scurrying around but very few (outside the bellmen) ever offered a smile or a “Hello”. Our room rate was reasonable for being off season but otherwise some prices were needlessly excessive ($55 for two very average cocktails at the bar?) including an additional $45 a night resort fee that was not clearly disclosed when reserving the room. The website indicates that the resort fee covers items like “self parking”, “domestic phone calls”, “access to the grounds” and “filtered water refill stations” in addition to the swimming pool and kayak rental. We were not able to use the pool or water sports due to the weather. It just seems excessive. The final frustration was check out that took 25 minutes with a woman with a greater capacity for kindness than problem solving. She wasn’t able to navigate a missing credit on my bill nor find anyone else who could help. I’m sure there are many five-star experiences to be had at this beautiful resort but they fell a bit short in presenting it to us. From the pre-trip communications (texts, emails and even a phone call) I was expecting an outstanding experience but only received an average one.