Secrets Playa Blanca Costa Mujeres

Check in: They were ready for our arrival. Took less than 15 mins to get our room keys. The bags took too much time getting to our room (about an hour), and I had to call to get them delivered. If you want to get right into vacation mode ASAP then I suggest grabbing your bags yourself. Room: The room is nicely designed and appointed. Very much to the level of what would be expected for a 5 star resort. Takes a while to get hot water, but be patient and it will come (sometimes 5 min). We struggled to get the temperature in the room below 71 F. So the AC may be a little underpowered for the space. Swim up pool - Didn’t see more than 6 people using their swim up rooms all week. I think this is because the swim up pools don’t connect to the main pools. I would say don’t spend the extra money for these rooms unless you like privacy / isolation when in the pool. Food: All of the restaurants are beautifully decorated / designed. Overall the food was less than expected. Some good, but a lot was pretty basic. I will rank the restaurants in order from best to worst: 1) The Teppanyaki at Himitsu (reservation needed) 2) Seaside Grill 3) Himitsu 4) Portofino 5) Bordeaux 6) Oceana 7) El Patio 8) Market Grill Nightlife: There really is only one option and it is pretty decent. Desires Lounge. Depending on the night it can be pretty fun. There is a pool table and plenty of TV’s if you are looking to watch a game. A DJ is there most nights. Preferred Upgrade: Overall it didn’t seem to be worth the price. The preferred bar / lounge was a decent meeting place before dinner. The appetizers they served were generally not very tasty. The self serve coffee was good. This is another comfortable place a group could go to watch a game. There are two huge TV’s in the lounge area. The butler’s were helpful at times, but half of my requests went unresponded to. I will say that preferred guests get access to the Seaside restaurant for breakfast and that was the best breakfast option by far. Overall I don’t think that the value is there to justify the cost of the upgrade. Pools: The pools are pretty relaxed. The preferred pool we spent no time at. It’s very quiet / boring, but would be a great place to read a book. The activity pool is much more active / fun. Good music all day. Always something going on, but it is pretty much the same activities every day. Could use some variety. The infinity pool is huge and has a nice swim up bar. With that said, there really is no music being played, except if you are sitting at the swim up bar. We used our small Bluetooth speaker around this pool and no one seemed to mind at all. Gym: I am a gym rat, so the gym facility is important to me. The gym here is very nice and has everything you need to stay on your workout regimen. Overall - This is a nice property. From our perspective, we have been to other resorts that meet our vacation needs better, but if you are looking for a very chill / low key vibe then this would be a great option for you.

We have traveled to many Secrets over the years and this one was by far one of our favorites! From the customer service to the food, it was all top notch. Our butler, Ana, was amazing! Anything we needed she had it taken care of, just an amazing experience! The resort is very clean and beautifully landscaped. It truly is a gem! We will be back!

My husband and I spent 6 nights at Secrets Playa Blanca Costa Mujeres. The property is beautifully designed and maintained and the best all inclusive resort to date. We did the Preferred Club and enjoyed the perks with that. We had a wonderful butler, Ana, for our room. She took care of all our needs daily. She was able to get us in for the Tappantaki meal at the Japanese restaurant which was our favorite experience. The Preferred Club pool was beautiful and our pool butlers Josue and Elias took care of us while at the pool. There are many restaurants and all were excellent. Our favs were Portofino (Jesus was a great waiter) and Miguel at Himitsu made our dining delicious and memorable. I highly recommend this resort and would definitely would return. Five star experience for sure!

The experience at this resort was absolutely breathtaking, I loved the service from the moment I stepped onto the resort. My butler Ana was such a delight with her attentiveness and attention to detail, we loved her! Our welcome concierge in the welcome lobby for the preferred members did an extremely great job as well! From the room service to the pool service to the positive atmosphere and welcoming greetings, I would 10/10 recommend this resort and will most definitely be coming back! Thank you Secrets Playa Blanca!

Beautiful property, lush landscaping, soft white sand beach, delicious restaurants in and unbelievably friendly and accommodating staff!