The Ritz-Carlton, Istanbul

I cannot speak highly enough of the staff at Ritz Carlton, Istanbul From check-in to check-out, every team member I encountered was warm, attentive, and genuinely committed to making my stay exceptional. The service was truly world-class. Thank you for a memorable experience!" We stayed there from 18th to 21st March 2026. Housekeeping was impeccable, and every request I made was handled promptly with a smile. I also want to give a special thanks in the restaurant/bar, Mohammet, Aysun, others whose names I forgot to get, whose attentiveness and kindness made every meal feel special. It’s rare to find a team so consistently dedicated to guest satisfaction. You can tell that the staff genuinely care, and that kind of hospitality is unforgettable. I’ll absolutely be returning and will recommend this hotel to anyone visiting the area." The hotel team is truly a credit Ritz Carlton Istanbul. Every staff member I interacted with was professional, kind, and attentive, but I would especially like to mention Riham(Rio she told as to call her) for making such a positive impact on my stay.She went above and beyond to ensure everything is perfect and we were enjoying conversations with her about everything so much so we exchanged our few personal details which we were very confident and happy to share with her. On our return my family sent a video to her thanking her for her love. It is clear that whole team takes great pride in their work, and their hospitality made our stay truly memorable. Thank you for having such a wonderful group. I look forward to staying with you again in the future. Kind regards Aruna M.

My wife and I enjoyed our 4-night stay tremendously. The hotel is located 10 mins walk to Kabatas Port on the Bosphoros: easy to pick up ferries there to different parts of the city, and the tram into the city centre. The hotel overlooks the Besiktas Football Stadium, which made for exciting viewing of the Turkey v Rumania World Cup qualifier! Our room was large and comfortable as was our bed. Breakfasts overlooking the Bosphoros was my highlight of the day and the service from Mr Murat, Nisa and their colleagues faultless. My wife's highlight was using the hotel pool and spa each evening, again with super staff on hand to guide us. I should also mention that the staff on reception were v kind too and attentive: one lady had seen from my passport that my birthday fell during our stay and arranged for a v tasty chocolate cake and balloons to appear in our room as a surprise. We were delighted with our stay and recommend highly for all the reasons above. I should also mention we enjoyed meeting other guests who all had interesting stories to tell (you know who you are!).

Just returned from a week in Istanbul and had the pleasure of staying at this wonderful hotel. From the moment our taxi pulled up at the hotel to the time we left, every aspect of our stay and service was fantastic. It started with the warmest of welcomes, efficient check-in, seamless baggage handling. The room (King partial Bosphorus view) was fab - spacious with everthing we needed. What really stood out for us were the staff - each and every member of staff we met was so lovely, helpful and took a genuine interest in our stay. Service was seamless, but also provided in a very efficient and subtle manner, under-pinned by kindness. Whilst each and every member of staff was amazing, a special mention goes to Riham in the concierge area (she was a fab guide but also sorted so much for us) and the senior members of staff/managers/F&B team in the restaurant. Their attention to detail, helpfulness, guidance in terms of what food to try and how to eat certain things was so kind. They were also a good source of information in terms of where to go, what to do etc. The service was so personalised. I am sorry I cannot remember their individual names though. We mainly had breakfast in the hotel and ate out most nights, but the food was of a very good variety and quality. Location was good - right next to the Besiktas Stadium but also 10 minutes walk from the Kabatas Tram Station which made travelling in to the city centre so efficient and easy. Also a 15 minute walk (uphill) to Taksim Square. The hotel also has their own fleet of luxury taxis, but we also used Ubers which we found very reasonably priced and efficient. Great gym/sauna and steam room. All in all - FANTASTIC in every respect!!! Thank you!

My boyfriend and I had an incredible couples Hamman experience with Nopi and Erna. It was a luxurious experience from start to finish with special touches that set them apart from other spa experiences we’ve had together. The facilities are spotless and gorgeous, and Nopi and Erna are incredibly talented.

I always choose this hotel for my business trips, and it consistently exceeds my expectations. What I appreciate most is its cozy atmosphere combined with a wide range of amenities. Its location is perfect—very close to Taksim—while still offering an authentic Istanbul ambiance that makes every stay feel special. The service is truly outstanding. The staff go above and beyond to make you feel at home, paying close attention to every detail and anticipating your needs with great care. As a frequent business traveler, I especially value having access to the club lounge, which offers excellent food throughout the day—from breakfast to dinner—making my schedule much easier to manage. Another highlight for me is the wellness area. The gym is well-equipped with modern machines, including cardio equipment like treadmills and bikes, as well as a solid selection of free weights and strength-training machines—perfect for maintaining a consistent routine while traveling. The gym and sauna are also very convenient in terms of opening hours, allowing flexibility whether you prefer early morning or late evening workouts. The sauna itself is clean, relaxing, and a great way to unwind after a long day. What really sets this hotel apart is the personalized approach. The team is incredibly observant and thoughtful, often preparing things in advance based on my preferences. I would like to especially thank Meryem, Gülcan, and Baran for their professionalism and warm hospitality. A special mention also goes to Eylem Hanım, whose attentiveness and dedication truly make a difference. Overall, Ritz Carlton in Istanbul offers not just comfort and convenience, but a genuine sense of care and hospitality. I highly recommend it, especially for business travelers looking for a refined yet welcoming stay in Istanbul.