Divan Istanbul

ااشكر اخ موسى في تعاملة راقي والمحترم واستقبال الطيب وممتار ❤️💐 I thank brother Musa Ozturk for his high-class and respectful treatment and kind and excellent reception ❤️💐

I had a great experience with very nice time at Divan hotel and I liked its proximity to Taksim area and the surrounding areas and ease of access. I also thank the hotel for its hospitality services. and I would like to thank Hakan and Omer Dvrcn in particular.

I had an excellent stay at Divan Istanbul. The hotel offers a perfect combination of comfort, quality, and great location. I would especially like to thank Nihat from Guest Services for his professionalism and helpful attitude. He truly made a difference in my stay. Highly recommend Divan Istanbul for anyone visiting the city.

Most amazing stay. I'm a regular visitor to Istanbul and I only stay at 2 hotels here but Divan is epic in all senses. Location facilities staff amenities it's a five star experience at a very reasonable price Doorman Nihat will be your guide to everything most well mannered and helpful

Myself including my family recently stayed at this hotel for 4 days. Overall, the front desk staff was excellent, friendly, helpful, and welcoming. The hotel facilities and rooms are modern, clean, and very comfortable, which made for a mostly pleasant stay. However, we were quite disappointed with the housekeeping service. Despite staying several days, the face towels were not changed on some occasions, even when we had clearly left the used ones on the floor. Coffee sachets were only replenished after we reported it, which shouldn’t be necessary in a hotel of this standard. The worst part was when a wet cleaning rag was left on top of my wife’s clothes, which were placed on a seat. That level of carelessness is unacceptable. The spa reception service was inconsistent. On some days, the receptionist was friendly and attentive. But on one occasion, there was no one at the front desk, and after waiting for a while, I had to go looking for someone, only to find the receptionist in a back room chatting with friends while the phone rang continuously at the front desk. This hotel has a lot of potential with great staff at the front desk and nice facilities, but the inconsistencies in service, especially housekeeping and spa reception, need serious improvement.