Four Seasons Istanbul at the Bosphorus

This is a beautiful property right on the waterfront with an outstanding spa. The steam room and indoor pool are presently closed but they opened the steam in the hammam for us instead which was great. Excellent massage and nice spa relaxation area. Nice spacious rooms and good housekeeping. Concierge was excellent and helpful. FS is an international brand and has to however live up to that brand and this hotel falls short in my view. I do not like the fact there is only one restaurant open for lunch and nothing else suitable nearby. In the open air people can chain smoke in that restaurant air and there is only one non smoking area which today had a table of five men all on full blast speaker phone calls. It felt like a circus and not a relaxing break. I appreciate people cannot tell others how to behave but I believe if you are at a FS restaurant for lunch you should behave respectfully to others or otherwise managers should control the culture and behaviour in communal spaces. Returning to the pool there are more chain smokers. You move and someone else sits down and more smoking. I think there should be designated smoking areas for people and communal spaces like the pool should be non smoking or otherwise certain areas for smoking only. There has been a whole group of people right next to the water chain smoking cigars and it’s really unpleasant. You move to the other side and the lifeguard is listening on his phone on full blown speakerphone music of his own which I don’t want to hear either! I think this is probably a hotel mostly for domestic Turkish tourists rather than international tourists, and so many won’t be bothered about that, but it’s not for me so I won’t be back.

The Best hotel in Istanbul! Having Diner o de looking the Bosphorous is unique! Service is impeccable. Housekeeping brilliant. Great stay!

Four Seasons is always a consistent experience, this hotel was no different. We had a delightful stay here, albeit very short. Our room was large and comfortable, perhaps a little dated, but clean tidy and well maintained. The team were extremely friendly, warm and welcoming. We managed to squeeze in a visit to their bar and Aqua restaurants both were very good and we would recommend.

First of all, I would like to mention that my expectations were higher, but the reality did not fully match them. However, the hotel was clean, the rooms were cleaned daily, and the staff were friendly. We especially liked the restaurants and the breakfast. We stayed at the hotel for 3 days, and overall it was good. However, I think the pillows should be changed — they were too soft for comfortable sleep. I would definitely recommend choosing a sea-view room; otherwise, it is not really worth the price. Additionally, having to book the Turkish bath in advance does not create a very good experience. Thank you.

During our visit to the hotel, which is located quite far from central areas, we were particularly disappointed by the unprofessional and overly casual attitude of Ms. Ebru, who introduced herself as a sales representative. Her behavior unfortunately cast a shadow over the reputation of your institution. Additionally, the overall quality seems to have declined compared to the past, and the breakfast menu was rather limited. Overall, I do not consider this to have been a very satisfying experience. For these reasons, I am giving a low rating. Thank you.