Four Seasons Istanbul at the Bosphorus

The service was below 0, even on the reception when the staff did mistakes the staff did apologize but went irritated. in general the service all over the hotel was very unprofessional: next to the pool (we had to call for menu for 5-6 times), on the breakfast area (the waiters were not able to bring to the table what was ordered, number of mistakes, bad level of English, irritated faces), on the reception (mistakes in bills). the name of this hotel could be: disappointment 😞 The food on breakfast was poor and monotonous

Great location and facilities, wonderful breakfast. Spa is a must visit and the views are beautiful over the Bosporous. Look forward to my next visit

Amazing hotel with long and well established service culture. Perfectly maintained grounds and facilities. Gym is outstanding. Personal at the gym and Spa is most welcoming, with great positive attitude and prefer service. I am very grateful to Elit team and spa / gym teams for their loyalty and hospitality.

We had lunch in Yali restaurant in Four Seasons Bosphorus, food was less than average, it was shame with a fantastic view of Bosphorus having such bed food. Service was also less than average, nobody welcomed us, we had to go to a waiter to say we like to have table for 2. And anything we asked, had to ask again to another waiter. Very unprofessional approach almost casual when you try to ask for something. It was such a bad feeling to see it. At the end we paid astronomically expensive bill. I would not suggest this place unless you want to see the full view with a nice Bosphorus breeze.

I don't think I have ever felt more at home in a hotel. While the room itself was superb, and the facilities were top notch, the standout feature was how welcoming and helpful the staff were - whether at the lobby desk, at the concierge station, in the restaurants or in the gym. Every one of the crew we had contact with went above and beyond in making our stay better than fantastic. The location literally on the seafront could not be better. We will be back!