Four Seasons Istanbul at the Bosphorus

After spending four nights at the Saltanhamet Four Seasons hotel, we moved up river to the Bosphorus Four Seasons. Whilst a much bigger hotel in a different area of Istanbul we had a wonderful time there and can highly recommend the hotel for a great stay. It was lovely to eat breakfast and dinner by the side of the Bosphorus. The breakfast team were just lovely, each day recommending traditional Turkish breakfast dishes. They could not have been more helpful and pleasant. Concierge team; spa team and breakfast team were all stand out for service - many thanks indeed. As, were the housekeeping staff too - sincere thanks for making our time with you so memorable.

The Four Seasons Istanbul is simply exceptional. Service is warm, professional, and truly dedicated to every guest. Luxury is present in every small detail, from the rooms to the dining experience and nothing feels overlooked. Yes, it’s expensive, but worth every moment: comfort, elegance, and hospitality come together seamlessly. All team members are excellent, and the location gives easy access to Istanbul’s main highlights. A stay here is more than a hotel experience, it’s pure enjoyment. Thank you to the entire team!

The spa quality at the Four Seasons Hotel is very poor. We've been staying at Four Seasons hotels for years. This was our third stay at the Istanbul Bosphorus Hotel. Our second was last summer, and our last stay was this month. The hotel's location is fantastic. The rooms are spacious and clean, like other hotels worldwide. We've been following the spa for years, and the spa has been voted the world's best spa for years. However, in recent years, the Four Seasons Bosphorus Hotel has been missing. We now understand why. We've seen that the spa management is very poor quality. There's no discipline, no friendly service, and untrained staff. This is due to the hotel's management team. Our vacation was ruined. A Four Seasons hotel of this poor quality is unacceptable.

The service was below 0, even on the reception when the staff did mistakes the staff did apologize but went irritated. in general the service all over the hotel was very unprofessional: next to the pool (we had to call for menu for 5-6 times), on the breakfast area (the waiters were not able to bring to the table what was ordered, number of mistakes, bad level of English, irritated faces), on the reception (mistakes in bills). the name of this hotel could be: disappointment 😞 The food on breakfast was poor and monotonous

Great location and facilities, wonderful breakfast. Spa is a must visit and the views are beautiful over the Bosporous. Look forward to my next visit