The Peninsula Istanbul

Stunning property. Will probably win awards. Should be a no brainer option with anyone with means and good taste. The staff flawless and the breakfast superb. French Toast redefined. No need to say more, just come and visit, or miss out.

The Peninsula is by far the best hotel in Istanbul. The hotel is beautifully designed starting from the elegant, spacious and modern rooms to the beautiful gardens/terrace to the stunning outdoor swimming pool. Having breakfast at the Lobby terrace was a fantastic way to start the day, especially with the Bosphorus view. The SPA was outstanding too, with a huge lap pool and spacious facilities. Our Dining experience was excellent, starting from the breakfast that included high-quality A la carte dishes to Gallada which had creative dishes and In-Room Dining which served one of the best burgers I had in my life (must-try)! The Pastry team also deserves special mention - fantastic! What made the hotel stand out was the people - the service was incredibly smooth. Requests or inquiries via Chat were answered within two minutes and even if you need to communicate across different departments, everything stays in one conversation and things get done efficiently. The staff are incredibly kind and great example of Turkish hospitality. I also found that the Peninsula has a higher ratio of staff-to-guest than many of its competitors, ensuring that the service remains consistent. Despite high occupancy, we did not face a single delay, and the structure of the hotel gives a very private and exclusive feel. Overall, we truly enjoyed our stay here and cannot wait to return.

we had a bit of a difficult time after check-in, although no fault of the staff Initial room was close to the road and un La Street singer kept us up Night manager and morning staff were very helpful in moving us to a better room In a rush we left some items behind and they were so helpful in tracking all of this down for us It is the exceptional service at this Peninsula that makes it wonderful stayed 1108

We had a fantastic experience at The Peninsula Hotel in Turkey, made even better by the exceptional service from Eray. He gave us a warm, attentive tour of the facilities, sharing his deep knowledge with genuine enthusiasm. Eray anticipated our needs, answered every question, and made sure we felt truly welcomed throughout our visit. Staff like him elevate the guest experience, and his professionalism and dedication certainly stand out.

After three incredible weeks of trekking through Tajikistan—sleeping in tents and relying on trusty donkeys—my family of four was thrilled to arrive at The Peninsula Istanbul for our well-deserved week of celebration. With six nights booked to mark our 24th wedding anniversary and a birthday, we expected nothing short of perfection from this world-renowned hotel. From check in, many aspects lived up to The Peninsula's stellar reputation. Our connecting rooms were beautifully appointed, the Bosphorus pool area was stunning, and staff were generally attentive—often anticipating needs before we voiced them (Emir (Pool) and Ilker are amazing!). The level of service initially reminded us why we love Peninsula properties. However, our experience was significantly impacted by noise issues that the hotel ultimately failed to resolve. On both Saturday and Sunday nights, our room literally vibrated from the bass of nearby clubs (Madonna's Like a Prayer became our unwanted soundtrack). Despite double-glazed windows and blackout curtains, the pounding music continued until well past 1 AM, making proper rest impossible. When we reported this immediately, staff acknowledged the problem and promised to find us a quieter room. They provided earplugs (a band-aid solution at best) and assured us they'd follow up. Yet when we inquired on Monday, with four nights left, there was no record of our request and no alternative arrangements/suggestions made. This was particularly disappointing given the ample time they had to rectify the situation. For a six night stay at a luxury hotel, we expected more proactive problem solving. Four days should have been more than enough to relocate us properly—especially when paying premium rates for what should have been a peaceful, restorative experience. While other aspects of our stay were excellent, this failure to follow through on a basic comfort need was disappointing.  Would we return? Not sure. A beautiful property that needs to improve its resolution of guest concerns, especially when given several days to address them. Light sleepers should beware, weekdays would be your better bet.