Pera Palace Hotel Jumeirah

Unfortunately the airline cancelled my flight and I was unable to be there for the single night I had booked. Even though I notified them only on that same day, beyond the two day's notice they required for cancellation, they were extremely courteous to allow me to cancel without penalty once I presented evidence of my cancelled flight. A class act.

Unique experience at Pera Palace Hotel! Full of history, amazing atmosphere and decoration, great reception, wonderful breakfast and services! We received an upgrade in the check-in which made our experience more than great, in the Alfred Hitchcock room! We really loved everthing, and we thank you Akin, Enes, Esma and Selim for the great reception! Will return for sure next year. Thanks Akin and Pera Palace Hotel!. :)

We stayed one night and left underwhelmed. Our “Deluxe Pera Side” room was directly above a 6-lane road. The windows are excellent, so it wasn’t particularly noisy — but it still feels like staying above a highway rather than in a historic hotel. Pillows were all synthetic, and despite repeated requests, no feather pillows ever arrived — even when replacements were brought and described as such (tags suggested otherwise). Service was inconsistent. A simple request for directions inside the hotel turned into confusion and a surprisingly dismissive response when we asked again. Concierge guidance around May 1st closures was well-intended but oddly disproportionate (suggesting a 6 AM departure on foot (!) for a 5 PM flight), which didn’t inspire confidence. Wi-Fi was effectively unusable despite strong signal and repeated attempts across multiple devices. Individually these are small issues — together they add up. At this price point, we expected a more polished experience.

What a fun experience! We stayed here as one night was covered by our Cruise line and so we added a few more days. It was amazing. Like stepping back in time with all the modern amenities ! Well situated in the 'new town' near the main walking street and close to some fabulous restaurants. Beautiful common rooms, up to date guest rooms and the breakfast was great. Highly recommend it!

Wonderful trip to Istanbul highlighted by our stay at Pera Palace. Tekin and Roche were very helpful at the front desk making our stay that much better.