Pera Palace Hotel Jumeirah

Excellent hotel with amazing staff, like a late 1800’s time capsule but very conveniently located in the city. Hande was very quick and efficient during check-in and Rachel made our check out a very smooth experience and she was always eager to help. If you stay, make sure to keep a few hours in your planning to visit the hotel itself, as it is definitely worth the time. Rooms were very spacious and meticulously clean. Breakfast was plentifull, with great accomodating staff. It is not cheap, but if you like the 1920’s vibe, it definitely gives good value for money and all amenities are there to have a great stay. Previous to my stay I also considered the Kempinsky, 4 seasons and the Mandarin Oriental, but this was the best choice by far in both atmosphere, service and location.

Emir Ali was excellent and friendly waiter , he makes my afternoon tea very much pleasant by his own professional standard.Thanks to Emir and h

We experienced the most unforgettable kindness especially from the Rachel - Tekin - Cihat Team! A memorable stay in the wonderful spaces of the Pera Palace Hotel. We recommend this experience to everyone! Don't miss a visit, even just for a coffee in the historic Pera Palace café or in the historic bar. Highly recommended!

My husband and I had a great tea with delicious éclairs in the little restaurant in the lobby of this wonderful hotel yesterday. Everything is perfect, fantastic. Also their employees. Especially Sevket Can and Emir Ali plus the girls of the pantry department. Hospitality pure. We have seen the amazing room of the Grand Mustafa Kemal and a breathtaking temporary art gallery in de floor downstairs. We will definitely come back to this beautiful pearl in Pera, Beyoğlu in Istanbul and sleep in one of the amazing rooms. Thank you so much. All of you. Görüsürüz. Han and Thea The Netherlands

I recently stayed at Pera Palace Hotel in Istanbul and overall had a pleasant experience, but there were a few points worth noting. We arrived early as a group of three guests, and the hotel was kind enough to provide two of the rooms right away, which we really appreciated. My room became available later in the afternoon, which was fine. However, I found it a bit strange that although I was traveling with a one-year-old infant, the early available rooms were offered to my friends instead of prioritizing the guest with a baby. One of the main reasons we chose this hotel was for its spa and gym facilities, so it was quite disappointing to find out upon arrival that both were closed. We were told this had been communicated on social media, but this information was not clearly stated on the booking platform we used. On a positive note, we were offered complimentary breakfast on the day of arrival, even though it wasn’t included in our booking, which was a thoughtful gesture. We were also told that the reception team would follow up with the manager regarding possible compensation for the inconvenience. However, despite staying for five days, we never received any update. When we raised this again at checkout, we were offered complimentary drinks for the last night, which was appreciated—but better communication and follow-through would have made a big difference. I would like to highlight that the best service we experienced was in the restaurant and breakfast area. The staff there were incredibly kind and attentive, especially towards my infant, which we truly valued. Overall, while the stay was enjoyable, there is definitely room for improvement—particularly in communication and service quality at the reception.