Pera Palace Hotel Jumeirah

A timeless Hotel with Exceptional Hospitality.. Our stay at Pera Palace Hotel was nothing short of extraordinary. From the moment we arrived until the day we departed, we experienced a level of hospitality that exceeded all expectations. Pera Palace is not merely a hotel; it is a living monument to history, elegance, and culture. Walking through its magnificent halls , one feels connected to a bygone era. The hotel has welcomed countless distinguished guests, writers, artists, and celebrities throughout its rich history. Most significantly, it holds a special place in the heart of Türkiye as the hotel where Gazi Mustafa Kemal Ataturk stayed during his visits to Istanbul. Visiting Ataturk’s preserved room, now a museum, was a moving and unforgettable experience. What truly made our stay exceptional, however, was the remarkable team of people who work at Pera palace. Their warmth, professionalism, kindness and genuine care made us feel less like guests and more like members of the Pera Palace family. We would like to extend our deepest gratitude to Front Office Manager Mr Cihat Yuksel for his outstanding leadership and gracious hospitality. A special thank you to Front Office Team: Mr Erdal, Mr Baran, Mr Enes, Miss Esmanur, Mr Yunus, Mr Kemal,Mr Orcun, Mr Selim, miss Arda, and Mr Sami. Every interaction was met with a smile, efficiency, and a sincere desire to make our stay comfortable and memorable. Our appreciation also goes to Emir Ali at the Cafe patisserie, who kindness and excellent, friendly service added to the charm of our experience. In the breakfast Restaurant we were wonderfully looked after by Mr Yalkin, Miss Gamze, Miss Hanife, and Mr Sergen. Their attentiveness and warm hospitality made every morning a pleasure. We would also like to thank all the staff members at the terrace restaurant for their professional service and unforgettable food and welcoming manner, And also we like to thank the house keeping staff for their professional and tireless service. Each of these individuals contributed to making our stay truly unforgettable. Their dedication to excellence reflects the very spirit of Pera Palace Hotel. The beauty of the historic building, the rich heritage, and the extraordinary service created a perfect combination that we will never forget. We leave with wonderful memories, heartfelt gratitude, and a strong to return. Thank you Pera Palace Hotel , for giving us an experience that will remain in our hearts for years to come.♥️ Rose/Gul Golpinar & James Greene ♥️

Wonderful atmosphere, a real journey in another time, exquisite kindness of personnel.

Disappointing. It’s pretty tired but worth going. Great area. I would go again but not expect a great experience.

Great customer service. The staff went above and beyond. Did the tea service twice and loved it and we sent laundry several times which always came back same day. The lady that cleaned our room each day was also very friendly and helpful and she did a great job. Would stay here again. The hotel is very grand and clean.

Booked an historic Senior Suite as a special treat for our 38th wedding anniversary and after watching 'Midnight at the Pera Palace' on Netflix, there are only 3 of these rooms in the hotel and one has been kept as the Ataturk museum room and we had a fabulous time, we even had the treat of riding in the historic lift up to our room. Loved the hotel and our room (301) was superb with a huge bedroom, separate dressing room with desk, big bathroom and entrance hall. Large floor to ceiling windows with a small balcony had views to the West and the South over the Golden Horn and city. Genuine antique furnishings, super sized comfy bed, modern and stylish bathroom with Acqua di Parma toiletries. All very comfortable and quiet. The staff throughout the hotel were excellent and Cihat Yukel, the Front Office Manager, was exceptionally helpful and friendly taking the time to listen to us and help us. The Orient Bar was wonderfully atmospheric with great cocktails, the Agatha Restaurant was too stark but food was fine but with so many places to eat and drink nearby we ate out after cocktails in the bar. the Spa had just been refurbished but was disappointing and hugely expensive and there are better Hammams close by. The Pera Palace is in the Beyoglu area of Istanbul, by far the best area for visitors who want to see the real life of the city and within walking distance of Istiklal Avenue with it's shops, cafes and bars and near the Galata Tower and Taksim Square. Tourists all go to the Sultanahmet area, the old city with the Blue Mosque , Hagia Sopia, etc but it's not great to stay. If you visit Istanbul, one of the greatest cities in the world, then be adventurous and walk through the winding streets, go into the little cafes in the back streets, hop on one of the ferries on Bosphorous instead of paying for a tourist cruise, walk or use public transport instead of taxis which is so cheap, clean and simple to use. English is widely spoken and people were all so helpful. We found Istanbul and the Pera Palace to be wonderful and historic with lovely, proud people that welcomed us warmly. Top tip: wear comfortable shoes for plenty of walking on uneven surfaces