Pera Palace Hotel Jumeirah

Magnificent The historic Pera Palace Hotel is our new home away from home. From the elegant decor to the fine soaps and linens, from the fabulous breakfast buffet to the scrumptious teatime with live piano music – every detail was perfect. But the best part, the part that will keep us coming back time and time again, is the people. Usually one has to choose between adorable and competent. Somehow each team member at the Pera Palace embodies both virtues. This speaks to excellent leadership and management. The lovely lady who makes everything sparkle, cordial concierge and reception, charming doormen, darling bell hops, wonderful chefs, and attentive wait staff had us feeling all the love that has been poured into this place for over a century. They even baked me a delicious birthday cake! We feel honored to be the recipients of such expert care. Don’t bother looking anywhere else. Treat yourself. And someday you will find yourself writing a rave review such as this. My only complaint is that after seeing the Netflix special, Midnight at the Pera Palace, I was expecting to find a host of phantasms and time-travel portals. Instead, even though I roamed each floor during the day and late into the night, I did not encounter a single ghost, nor was I catapulted into any other dimensions. Maybe next time!

I very rarely write public reviews, and especially when something goes wrong, I always work it out directly with the hotel. Unfortunately, this time it hasn’t been possible, as the hotel is not dealing with the issue. We stayed at the hotel for 3 nights, and they took a pre-authorisation charge from my credit card for these nights plus incidental expenses. On check-out, they billed my card, but have still not returned the pre-authorisation. Obviously, they should have taken the amount from the pre-authorised amount. They have held it for a month now, and are not rectifying this despite requests, which really is unacceptable. I would also advise against their airport pick-up service, which is not a hotel car, but a run down minivan, identical to ones used by Uber Black drivers in Istanbul. So not a great first impression, but reflects the hotel’s level of service. The breakfast was average and overpriced for the offering, and every morning they started loud cleaning and balancing of the register 15 minutes before the breakfast was supposed to end. Otherwise, the hotel was fine, but I wouldn’t classify it as a luxury hotel by any means. The service, particularly at the reception, was very indifferent, and there were several cleanliness issues. Location is central.

Pera Palace is a fabulous hotel. Elegant, stylish, with a chic atmosphere (a bit like being at a ball or in the opera:)). Location is superb, Istiklal avenue and Galata tower are within walking distance. Rooms are spacious, comfortable and beautifully decorated. Facilities (gym/ sauna/ spa) are excellent - the perfect blend of historical charm and modern standard. The breakfast buffet offers plenty of choices, catering to various dietary requirements will never be a problem. Service is top-notch. For a bit of history, do visit the Ataturk museum room and check the “Midnight at the Pera Palace” TV series, it’s quite fun to watch once you have been to this place!

Staying at the Pera Palace Hotel was an unforgettable experience. From the moment we arrived, we were immersed in a perfect blend of historic charm and modern luxury. The ambiance, the service, and the attention to detail truly set this hotel apart. A very special shout out goes to Bryon, who went above and beyond to make our stay exceptional. His warmth, professionalism, and genuine care made all the difference. Bryon’s local recommendations were spot on, and he ensured every aspect of our visit was seamless and enjoyable. He’s a true asset to the hotel and a big part of why we’ll definitely be returning. Thank you, Pera Palace—and thank you, Bryon—for making our time in Istanbul so special.

Great location, great history. Hotel has some issues given the fact that it is a historical place, we had power shortage for a short time and was stuck in the elevator. We stayed in Mata Hari suite, room was spacious but very standard. A limited view of Halic with a small balcony. The staff was very friendly and helpful. We would like to especially thank to Ms. Esma, she was following up everything very closely. The breakfast was also very good. We enjoyed our stay.