Radisson Blu Hotel, Istanbul Pera

I stayed at your hotel for 3 nights through Turkish Airlines and 2 nights through Expedia. Through Expedia, I am a VIP member and have a 20% discount on food and beverages. I spoke with the front desk manager, showed all my reservation confirmations, and he even took my phone to check something with someone, but never got back to me afterward. The service was terrible. Another issue: I had 2 espresso coffees and was charged 900 Turkish lira—almost $30 for two coffees. I intended to pay with my American Express credit card, but it was not accepted. I informed the waitress that I would go to my room to get cash, and even so, the waitress and a receptionist went to charge my wife while I was on my way to the room to get the money. There was a coffee shop 5 minutes walking from the hotel for 100 lira each and an Ethiopian coffee much better quality. My room was dirty, the carpet was old and torn, the view from my room was of an abandoned lot, and the room conditions were unacceptable. Not a 5 stars hotel. It’s maximum 3 stars. I only did not cancel my last 2 nights because my reservation was non-refundable. Also there is condom in the room next to the minibar, I have never seen this product inside a family room, “5 stars hotel”.

The hotel is strategically located, where you can easily get public transportation to tourists site attractions. The ambience of the hotel is beautiful. The atmosphere is clean and the staff are very kind and helpful. It is worth mentioning the following staff: Enes-who looked after us and made our stay very comfortable and enjoyable, and the following restaurant staff: Silvia, Yunus Emre, and Ines. Their breakfast was superb, and they catered to everyone’s choices and taste. Dinner too was fantastic. In all I enjoyed my stay at the Radisson Blu Hotel, Istanbul, Pera. Their hospitality is top notch.

We stayed in Radisson blu Pera, Istanbul. Great place to stay. The staff were very pleasant...Sylvia, Yunus and Enes, who really ensured our comfort. Also, Ines and Yunus in the roof top restaurant. Eren and Omer were really kind as well. The hotel was situated at a convenient location with easy access to local transport and iconic places in Istanbul. The hotel breakfast was fantastic and dinner also great. I recommend the Hotel.

We had an enjoyable stay at the Radisson Blue in Pera. The location was perfect and the service was impeccable. Gokhan was very helpful.

Spent 5 days layover here. Very convenient location, near to the Galata tower and the numerous restaurants in the area. Excellent service from all the staff here.