Swissotel The Bosphorus

The hotel is great, the building, the rooms, the roof top!! There was one person that went the extra mile; Ozgur Gicekdal, he really gave his best. The rest of the crew went thru the motions, didn't really care. It's a shame that having those facilities, they don't train their people.

Ayten from the house keeping very kind , very comfortable place service is very nice location is perfect. Highly recommended ..

Ayten xanim was very good we are very happy with how she cleaned our room istanbul is very beautiful the view is very nice we are very happy with our stay we will definitely come again we are very happy.

with my work and also for family holidays im lucky enough to go to fantastic hotels all over the world. i came to istanbul to have surgery on my knee. i arrived late friday night and was really tired. The check in was really easy and the check in staff and all the staff in the reception were friendly in a way i have rarely seen. they all seemed to really love working there and loved that they could help the guest out. this was a trait of the whole hotel. everyone seemed to have a passion for the place. most hotels staff are polite and smile etc but and i dont mind that its so , its still a job to them. All the staff here seemed to genuinely enjoy working there and loved their days and the guests. The next morning i went to the gym before my operation . the gym has 2 rooms one for kettle bells and free weights and one for running machines etc. it was really clean and a good enough size. i then went for breakfast. the view is beautiful. the foot fantastic but again the staff were so kind , 2 separate staff members stopped to say hello ask how i was finding istanbul and just checked in possibly because as i was travelling solo they know it can sometimes be a bit lonely . when i came back from my operation the service upped some more. i was now hobbling . swissotel have suited concierges just walking around in reception [aswell as behind the concierge desks] so one never has to wait to get help or a question answered and a few of the red suited ladies asked if i was ok and if i needed assistance due to my hobbling . again they seemed genuinely concerned not just going throguh the motions. i went back to my room to relax and on the way the cleaner asked if i was ok as he had seen me earlier on the way to the gym and now i was limping. later that afternoon a concierge visited my room "hi the cleaner said you are limping are you ok sir" . it was like if you stay at a families house and its the familys honour to insure you are good whilst under their roof. so kind. later that day going stir crazy i hobbled to the pool . the pool boy saw i was hobbling and even offered me his arm to hold onto lol. so kind . im 46 not 86 so politely declined but it just shows the kind of people swissotel employ! i had a nice day lying in the sun and then went for dinner. [i was invited by the concierge if id like a free reservation to the rooftop dj party that was on but after the op just wanted dinner and bed as i was leaving the next day ] again dining alone the waiters and waitresses all would stop and ask my story . not in an interfering way at all just in a kind genuine way. i told my waitress "ilkay" that i liked turkish food and she proceeded to tell me what local dishes to try and talked me through all the options. it was one of the best meals ive had in a long time. the quality of the restaurant is fantastic. after the meal i went back to the really cool spacious room i had and had a great sleep before taking a massive breakfast the next morning. where i was limping the waitress i had that morning even offered to get my fruit juices and coffees etc. such kind people . although this was a short solo visit i will 100% be coming back with my wife and kids for a longer stay next time. the rooms are great the food is fanstastic but the people who work at swissotel make this place what it is. the best experience ive ever had at at a hotel when solo

Adnan really helped us we enjoy it. Thanks for your interest adnan. The view was amazing. We really liked the food also. Such a luxurious place