Black Desert Resort

Got a chance to stay here for a company event. Room view and toiletries are superb! Keurig needs cleaning and descaling. Staff are nice and accommodating. The hotel is located quite far from restaurants/stores.

Surprising find in St. George Utah. Passing through the area on my way to California. Informed of this place and so happy we spent the night. Amazing grounds, wonderful staff, the best gym I have ever seen in a hotel, and convenient to highway 15. Congrats to a wonderful project. I’m not a golfer but the course is magnificent.

This resort has all the makings of a luxury experience, if only the staff could get out of their own way. We booked a weekend to celebrate my husband’s 50th. Valet was offered for our car, which then sat out front our stay. Balloons I’d arranged for the room went unnoticed because the room was too dark to see them. My spa appointment wasn’t in their system despite my confirmation email, and after being told I wouldn’t be charged for the error, it showed up on my bill anyway. A cheese platter and wine booked in advance for the room arrived 45 minutes late, with four soggy crackers and no wine glasses. It took another 30 minutes to get glasses up, so my husband ended up drinking wine out of a coffee mug. At dinner that night, service at Latitude was painfully slow, and somehow our waitress still found ways to slow things down further. More than once I looked over to find her on her phone at the beverage station. On our last night, we called down for an extra blanket. What arrived, and I’m not exaggerating, was a mattress cover. And yet, the bones of this resort are excellent. The room was supremely comfortable, with a slick iPad-controlled system, electric shades, and L’Occitane products. The spa itself was spectacular, down to the little touches like a locker tray and towels folded at every lounge chair. The grounds are phenomenal. One structural miss: no patio table on our balcony, though every other one had one. This property has everything it needs to be five-star, the team just needs to catch up to the setting.

We had a great time. Justine was one of the best servers I have had, she was very helpful and incredibly energetic and nice.

The resort and golf course are are amazingly well maintained and appointed. The golf course is beautiful but very unforgiving. 10-15 yards off the fairway and the ball is eaten by the basalt. If you spray the driver, keep it in the bag. Matter of fact, leave it in your room. I thought the food at the resort was the best I’ve ever had at a golf resort. Even the breakfast burrito was taken to a different level. However, the Guinness braised short ribs and Nashville Tots at the 20th hole were just the tops for me. It was my first trip to Utah but Good Lord willing, it will NOT be my last.