Las Brisas Ixtapa

The service is AMAZING! Every single person who waited on us or helped us was absolutely incredible. The staff are friendly and go above and beyond. I wish I could remember all of their names but Sergio and Margarito at the beach are two that stand out. The resort is a bit older but they were painting and fixing things while we were there. The beach elevator doesn’t work and did not work the month we were there. Be prepared for a lot of steps!! They do have a shuttle to take you to and from the beach and pool if you prefer. There were always plenty of chairs at the pool and beach, even at 11:00 am. If you travel you know this can be an issue at some resorts. There was about a week of very strong surf when we did not swim in the ocean. On non strong surf days we did enjoy swimming in the very clear waters of their private beach. The room was clean and comfortable. The only downside was that the Brisas Club was only open for a part of the time we were there. We liked it to get coffee and water in the morning. You can hear the lobby noise on the 20th floor but we brought a small noise machine and that was more than enough to sleep without all the lobby noise. The buffet is ok but if I did not go all inclusive I wouldn’t have e paid for it. However, the specialty restaurants were very good. We got a great deal on this hotel so overall a great trip.

This hotel is amazing and the staff make it even better! The location with the private beautiful beach is enough to make it your favorite hotel in Mexico but there is so much more here to offer! I stayed in a Beach Club room and I loved the adult only floor as well as the breakfast and early evening appetizers and cocktails. I met some amazing people that have been coming here for over 30 years! The loyalty and love of this hotel speak volumes. The restaurants are wonderful, the incredible rooms with huge balconies to the sea, the private beach with the palapas and the beautiful pool area make this a 5 star hotel for sure! If you walk down the street from the hotel you can catch the local bus into town or you can walk which is very easy to do. I have already booked a month for next year and I can’t wait to be one of the return guests for the next 30 years! Thank you to Rosa and Miguel and the entire staff in the Club Lounge! You are amazing!

We stayed for a three-night getaway, but there were limited activities for adults. There was no nightlife or music to enjoy. When we asked the front desk about the calendar of events, they were unsure and directed us to the concierge. Unfortunately, the concierge also wasn't very knowledgeable. Additionally, my friend was disappointed with her massage as it did not meet her expectations. The pool was quite far away, which required walking down several flights of stairs to access it. On a positive note, the food was good.

We enjoyed the couple’s romance schedule and it was everything we hoped for and more. Perla and Ximena were professional, caring, and attentive. The purification was steamy followed by the cold and hot shower. The massage was perfect pressure followed by a facial. The topper was the wine and truffles at the end. We were pampered and relaxed the rest of the day!

Great Custumer friendly service, food and over all great stay. Great Staff specially Javier at Solarium . Highly recommend dinner at Portofino and El Mexicano for dinner.