Four Seasons Resort and Residences Jackson Hole

We visited with a large family group, and they made no effort to put us next to or near each other. We have two small children and we’re out on the second floor while their grandparents were on the seventh. The second floor feels like a dungeon, our window was right next to the street and somehow all of the natural light was obstructed by the trees but still allowed for people to clearly see us driving by. The suite we booked was not as pictured online and significantly smaller. We asked to be moved closer to the grandparents. They told us they had a room with two double bed with a view on the seventh floor. When we arrived at that room we found out the view was of the front entrance driveway. Also the bathtub doesn’t work. They only gave us $500 hotel credit even though the room we are in is a significant downgrade from what we booked (we are staying 4 nights total). Overall, not impressed with this experience. The rooms with a valley view seem like the only tolerable rooms for the prices they are charging. This does not feel like the luxury experience I’d expect from a four seasons.

this is a very nice hotel. I love staying at The Four Seasons. It’s always what you’re expecting. Great service clean and nice rooms. The restaurant is excellent. Very impressed with the food. We are able to enjoy ourselves in this nice clean hotel.

Great location in Teton Village right in between the mountains with all the activities nearby. We have stayed in about six FS properties and this was by far the on the lower scale. Service and overall Four Seasons experience was not up to the par. Rooms were clean, big enough and comfortable. There was lack of energy in general with exception of a few folks. The front desk check in and out was more like a transaction. We dined at Handle Bar every day for break fast and every it seemed like a very basic restaurant. We were told they are opening steak house on July 14th and Handle bar is kind of fill in for food until time being. Had to wait a long time one of the days to get someone attend to us. On a positive note, a few of the folks made our stay a bit pleasant - Felix and Peter at front desk, Ava in housekeeping, Ben and Peter at Bell desk. Outside of this not a whole lot to mention.

Was able to take my mom here for drinks on the deck on her first retirement trip. The bartender definitely meets the Forbes 5 Star standards. Thank you for an enjoyable summer evening in Teton Village. Will definitely come back when in town again.

We had a very comfortable stay at Four Seasons in Teton Village. Our room was so comfortable with a gas fireplace and spacious balcony. We slept well. We visited during shoulder season and loved that there were no crowds. The staff was extremely friendly and helpful. We ended up leaving a day early because of the incoming weather. The staff understood. We were provided the best care possible throughout our stay. Highly recommend!