Four Seasons Resort and Residences Jackson Hole

We booked a three-night stay over the Thanksgiving holiday. We knew it was before ski season officially opened, which meant that not all shops and restaurants in Teton Village were open. For us weather nerds, there was no snow on the ground when we arrived, but we got a good dusting of snow two days into our trip. Getting to the resort was an easy and scenic drive from the airport. We chose a mountain view room, and we were very happy with it. Our room was quiet with no noise from any direction. Concierge was really nice and helped us with our objective of seeing Grand Teton. We ate at Steadfire Chophouse three times – breakfast, Thanksgiving dinner, and regular dinner. All three meals were excellent. We also dined at Ascent Lounge, and we were pleased with that too. I enjoyed a coconut-milk based soup at Ascent that I am still thinking about. It was delicious! We loved the sweet treats in our room as well. The resort has a very talented pastry chef! Housekeeping was on point with excellent attention to detail. I will make an extra note of how well the hotel staff works together as a team. All in all, a great stay.

We’ve been here several times in summer and shoulder seasons and always assumed that Christmas at the four seasons Jackson hole would be magical. But I’m afraid there is nothing going on whatsoever. It’s as if the hotel thinks that just existing is enough. No fire going in the fire place in lobby/lounge. No live music. Ascent lounge understaffed and shocked that they are not open during the day over Christmas break. The only chance for a mid day skiing break/drink at the hotel is the handle bar, which on Christmas Eve had a line all the way to Teewinot lift. All of the village action is happening down towards the mangy moose.

Great Four Seasons property, right on top of the entrance to Grand Teton. And not far from Jackson. Hotel is huge. Typical excellent Four Seasons service. Room was super comfy and quiet, nice view. We ate breakfast here early every day, then drove off to explore Grand Teton and Yellowstone. One day we went to Jackson. We ate dinner here at the steakhouse each night. Restaurant was excellent. Highly recommend staying here.

Decent hotel with some flaws. Service is slow. They were clearly understaffed. We came during Thanksgiving week and everything was closed in the base camp. Some of the rooms have fake fireplaces that don’t give off heat. Basically a night light.

We stayed here for 5 nights on vacation in early September. I was very pleased with this FS and would highly recommend. It wasn’t perfect, but in areas they fell short they quickly made up for it and check in often to ensure everything was ok. Room: B+ The rooms are updated and quite spacious. Despite our room overlooking the front driveway, we never heard any noise from outside, or inside for that matter. It was one of the quietest hotel rooms I’ve ever had. In fact one night apparently had loud thunder, we never heard a thing! Nice large closets with enough hangers. However, two things about the rooms we did not like: 1) The A/C is on sensors and at night it shut off and the room got very hot. Maintenance came by to look at it and make adjustments and it got better as our stay went on. But this is a common problem in hotel rooms that rooms get warm at night. 2) Smaller issue but design flaw: the safe is high up on a shelf in the closet and you need to be 7 ft tall to see into it. We were worried to put stuff in there for fear we wouldn’t be able to get anything out, or see it before we left. Put safe’s at eye level! Grounds/Hotel Design: A The hotel is beautiful inside and out and loved the luxurious but rustic design. Location: A It’s about a 15/20 min drive to downtown Jackson but being in Teton Village also gives you access to many restaurants and casual food options, plus shops. We preferred being in Teton village as it’s closer to the Park entrance. The tram is right out the back of the resort and in winter the ski trails are literally right there. Housekeeping: B+ The first day they never came to our room despite us being gone 9-4. I called to complain and they were very apologetic and the team came early each day after and checked in by text each day, which I appreciated. Staff: A Special shout out to the valet team, they hustled for the cars we never waited more than a few minutes. But all the waitstaff, front desk, spa team, and concierge staff were pleasant and helpful. Spa/Gym: A Had a great massage and there is nice indoor whirlpool. No outside waiting area but makes sense due to the weather. The gym is not overly large but has all the equipment you need. Food: A- We did room service one night, The Steakhouse one night, and did breakfast each day. Breakfast portions are small but the food good and it’s a large menu. Dinner was delicious however the steakhouse kitchen was slow and the wait staff kept commenting they didn’t know why. They comped us the dessert for the delay. For our day to Yellowstone the kitchen put together a to-go breakfast that we could pick up at the front desk at 5:45. it took a bit of back and forth to nail this down and wasn’t as seamless as I like, but in the end worked out. Definitely a great option in Jackson Hole!