The Cloudveil

I'm a fan of the Autograph Collection. Concierge/front desk were very helpful in making restaurant recommendations and reservations. They were friendly and informative. Valet is behind the hotel. The bedding is fabulous and comfortable. Bistro was tasty for breakfast -- Jackson omelet, bagels with lox, eggs and toast were all well prepared. Jacuzzi was lovely after a day of hiking. Lovely (and yummy) donut display for National donut day. Didn't make it up to the Terrace Bar (rented out for an event). Best of all, my son left one AirPod in the room (figured it out at the airport) and housekeeping and the front desk were able to locate it and mail it back. Outstanding service.

We stayed in a king room which was beautiful but we had a terrible view of the loading dock (room 227). The room layout, shower, and amenities are wonderful and made the stay memorable. We were not impressed with the breakfast in the bistro, so we only ate there once. The hotel is conveniently located and easy to walk anywhere. We didn’t pay for valet parking but parked in the town garage a few blocks away that had overnight parking for $20.

Nice place - great location near the Grand Tetons. Very easy access to the main drive to the parks. Room was wonderful. Turn down service as well. Snacks on each floor of hotel. Shower is fabulous!! Parking in front of hotel at no charge. Had a fantastic stay! Both the doormen we interacted with were great. Across the street from the town square.

Had a fantastic stay at the Cloud veil, the bistro restaurant was great, all of the employees were super nice and accommodating, decor was fabulous. A special shoutout to Gray at the front desk and Rachel at the concierge desk, both went above and beyond and are outstanding employees! The location was also excellent, with walking distance to all of the shops and restaurants! You will not be disappointed.

Our room was beautifully appointed, comfortable, and had plenty of storage space — plus our favorite Nespresso machine, just like we have at home. The Bistro Restaurant was fantastic, especially Austin, who took such great care of us with his warm smile and wonderful conversation. We loved the thoughtful touches throughout the hotel, including the snacks on every floor, the bottle-filling stations, and the complimentary water bottles. Every morning, our car was ready for us to head out and explore the park and the town. The morning desk staff was always friendly and accommodating, and the concierge gave us some great recommendations for things to do during our stay. We highly recommend this hotel and will absolutely be back for years to come. The location is perfect — right in the heart of Jackson — and we truly couldn’t have asked for a better vacation experience.