Rustic Inn Creekside Resort & Spa

Very nice bed and breakfast. We upgraded to the large tub and fireplace room. As it was 85 degrees ,we did not use either. I would classify the rooms as basic hotel rooms. Nothing exciting. Some rooms have views of the creek which I would have liked to have had. The staff here are wonderful and extremely friendly. The breakfast is good but I would not say outstanding. The setting on the creek is gorgeous and gives you the feeling that you are not part of the busy tourist trap of Jackson. Rooms, perhaps, are somewhat over priced. But, there are only so many in town with walking distance.we enjoyed our stay.

What an amazing stay we had at the Rustic Inn! Buffet breakfast which was included had everything you could want. It was perfect to go to before a day of hiking. We ordered room service at the restaurant one night. Bison chili was delicious, cheese board was lacking for the price we paid but still good, wings were delicious. We enjoyed the pool and hot tub each evening. Renting tubes on the creek one day was fun except for having to jump out before the fence where we were told the property ends. The tubes are an extra charge but fun for kids. The property feels like you are far away from the town yet you are within walking distance. The grounds are beautiful and the staff was great. Overall we had a great trip and would stay here again.

Horrible experience. The place was filthy and when we complained to the manager he copped a very bad attitude. He was lucky i didn’t deck him. We ended up leaving this cesspool and went to a nicer place right in town. This spot is not in town and you have to take a bus or you car to get into town. The adds make it look great but the place smells and the rooms are filthy. Find a place in town with a more competent manager that will help with your needs. This guy needs an attitude adjustment.

We stayed one night which started out fine. Beautifully kept grounds and clean accommodations. The restaurant dinner was great, our meals and drinks were amazing. Try the bison filet! Our server Charlee was so friendly and efficient. Unfortunately, our room didn't have hot water, lukewarm at best. After our wonderful breakfast, we informed the receptionist of the issue we had the prior evening. She asked if we used the hot water button? I explained we were never told about such button. How's a guest to know if they're not informed upon check-in nor is there anything in the bathroom stating this! Her response was- we should've called the front since they're open 24hrs. In closing, she didn't even know if our room had said button. Her co worker asked our room number, but that didn't make any difference because neither could confirm the information. Basically, plenty of back and forth without any apologies or basic customer service manners. We weren't looking for any credit or compensation, but certainly not a lecture on a "button" they didn't even know if the room had! Not professional in any sense, we had considered bringing our family for an extended vacation. But now after this experience, we are looking at other options in the area.

We loved it here. Wonderful log cabins looking out to the Creek . Ducks and Geese padding about . A flowing river. Looking up towards the mountains they have laid out wooden chairs in the shade a wigwam a little bridge . A wooden moose and fire pits. Just lovely in the day and at night when the pits are lit. I used the pool once, it’s a great area but of course attracts the children! The gym was well equipped. The room was really good with modern furniture it was very clean and the room service was impeccable. The coffee machine and wide screen TV were useful features. Breakfasts were OK lots of cold dishes like fruit yoghurt bagels etc but the eggs weren’t very tasty . There was too much in the basins and the scrambled eggs got cold quickly. Staff in the dining room were efficient. My only comment would have been that the reception staff and one bar tender were frosty. The walk into town was just 10 minutes , the shuttle bus service was amazing taking us to an out of town restaurant and the Rodeo and picking us up later in the evening, the driver was exceptional.