Grand Hyatt Jakarta

I had a wonderful stay at Grand Hyatt Jakarta. The staff were exceptionally helpful and friendly, making us feel very welcome throughout our visit. The room was spacious, clean, and comfortable. One of the highlights for our family was the swimming pool — it's quite large and provided a lot of fun for the children.

Clean, good location, good house keeping , good breakfast . Comfy bed. Given free room upgrade as well . Truly 5 stars hotel

The Grand Hyatt Jakarta is a large oasis amid a very busy city. The design of the hotel is certainly generous with large, ample spaces and facilites. The service here simply outstanding! For the solo traveller, the hotel offers substantial convenience. It is directly across the MRT and is connected to the Plaza Indonesia Mall with a pletora of shopping and food choices. I've always chosen to stay in Hyatt properties as the quality have always been consistent and familiar to me wherever I go. The Grand Hyatt Jakarta certainly lives up to the brand expectation with ease. I look forward to be back again very, very soon!

Amazing place to stay, from huge rooms that are amazing clean, great service and friendly staff, pool is wow breathtaking, great tennis courts and all the restaurants are just provide great food. Highly recommend.

I recently spent two days at the Grand Hyatt Jakarta, combining a short stay with the hosting of a 14-person leadership dinner; and I could not have felt more welcomed. From arrival, the front office, housekeeping, and engineering teams — especially Ajeng, Jenifer, Rahmat, and Yanto — went out of their way to make me feel at home and ensured my first evening was truly lovely. The following morning, breakfast at the Grand Café was a highlight. Rinda and Anam kindly guided me through the Indonesian specialties on offer, making it both a culinary and cultural experience. On my second evening, Ursinus, Chef, and the banquet team delivered an impeccable corporate dinner at The Glasshouse (26/F). The atmosphere, service, and food were pristine, and my guests left deeply impressed. Finally, on departure, Cantika looked after my 5am check-out with warmth and even handed me a nasi goreng for the road — the perfect send-off on my early ride to the airport. Congratulations to General Manager Parveen and his team for creating not only a wonderful stay, but also one filled with genuine human connections. I look forward to returning very soon!