Grand Hyatt Jakarta

Great hotel with pleasant staff and nice facilities in a Central Area of Jakarta directly connected to metro and shopping center

..we had a great stay at the GH Jakarta.. exceptional staff, club and gym/spa experience. If you are going, take the club package.. good food and drinks

I treated myself to a solo birthday trip to Jakarta and booked directly through the Hyatt website. I booked a Newly Renovated King Room with Club Access (539 sq ft / ~50 sqm). I went in September, and while the haze was quite bad that week, it didn't take away from the experience at all. I arranged an airport transfer through the hotel, about a 1 hour drive, and it was confortable. The lobby it's grand and beautiful; certainly an amazing first impression. At reception, I was told my room would be ready shortly, and Archi at the front desk was incredibly kind; when I mentioned that Jakarta's air quality was giving me a bit of a sore throat, he arranged for the Grand Club to prepare ginger tea to help. It was such a thoughtful, nice gesture. I waited at the Grand Club and had breakfast there, and by 11:30 my room was ready. The room exceeded my expectations. It was tastefully designed, the bed was comfortable. The guest experience Reynatha arranged a nice gesture for my room with a chocolate birthday cake. Everything was spotless. Wifi was excellent throughout the stay. The bathroom had the classic Balmain toiletries, strong water pressure in the shower, a separate bidet toilet, double sinks, and a massive bathtub. The bed was 10/10. Breakfast at the Grand Cafe offered a spread of local and international dishes, served in a sophisticated setting with overall warm service. Dinner at Club Italiano is worth to mention. The food was fantastic, and the service from Mr. Insan was very pleasant! he knew the menu inside and out and gave excellent recommendations tailored to what I was in the mood for. To top it off, they surprised me with a birthday dessert, which was a really sweet touch for someone traveling solo on their birthday. I also made time for the gym, to burn some of those calories i ate. They have one of the best-equipped hotel gyms I've come across! I loved the gym!! The hotel is directly connected to the plaza mall, so you never have to leave the building if you don't want to. That said, the surrounding area is walkable too, you can see the Bundaran (roundabout) from the property, and there's easy access to train and bus stations nearby if you want to explore further. Overall, this was a wonderful way to celebrate my birthday, and I'd highly recommend it!

Comfort, clean, good view, staff hotel are friendly, Facilties are complete, pool have many choice to swim. Hotel near with Cemter of Jakarta City

Fantastic experience that exceeded our expectations. We hope to be back again. As a family, we enjoyed our time at the establishment, loving the facilities at the pool, the spa and the gym. Staff everywhere were great and always helpful with our needs