The Langham, Jakarta

Luxurious hotel though bathroom was a bit old. Water was flowing out of the shower area into the vanity area making the marble floor slippery. Service was great and staff very friendly and pro-active.

Hotel Langham sets the bar for luxury hospitality with its outstanding premium service and professional staff. Even with the outdoor pool reserved for a private event, and the indoor pool becoming crowded, the overall experience remained exceptional. A true benchmark for refined travel.

I stayed for 3 nights and unfortunately had a consistently poor experience due to noise levels in the room. The soundproofing is inadequate - despite being on the 57th floor, I could clearly hear street noise throughout the night. This was not an isolated case. Colleagues staying on significantly higher floors (e.g. 60th floor) reported similar issues, including loud, persistent thumping music from the rooftop bar. This suggests the problem is systemic rather than room specific. For a hotel of this standard, the level of noise insulation is below expectations and significantly detracts from guest comfort and rest quality. This should be a priority area for improvement.

We appreciated everything the hotel offered, from the arrival, to the room, breakfast, the lounge and the neighborhood. A great staycation in Jakarta.

Stayed for four days on business. Check-in was disappointing: I arrived at noon and was told I’d receive a WhatsApp message within 30 minutes when my room was ready, but never received one. When I returned 90 minutes later, I learned the room had been ready all along. The room itself was excellent, though the bottled water caps were unusually difficult to open and the coffee machine only dispensed espresso-sized servings when a lungo was selected. The steam room in the men’s changing area at the open air pool, appeared to have a fault, continuously emitting steam and severely limiting visibility. A highlight was the thoughtful turndown service, with staff remembering my preference for camomile tea.