Raffles Jakarta

The most comfortable and pleasant Hospitality in Jkt so far I was staying there with my husband And that time am not feeling so well, since i arrived until check out they put attention to my health which is very caring , thank You so much for the kindly attention and a pleasnt service🙏🏼

We had a great stay in Raffles while celebrating ou wedding anniversary. The rooms were splendid and we also loves the varieties of foods.

A great location in the heart of Jakarta, very comfortable, very impressed with the meals at the restaurant. The bed is unbeatable!

The feeling at home away from home. Thank you for the thoughtful service and the butlers knew every single needs before I said it 🤍

Booked through All.com for a weekend stay as part of our daughter's invitation to a birthday party. Check in was smooth and handled with a standard courtesy and professionalism. Room was fabulous, it was spacious, well designed, bathroom was also sizeable and well designed. Had dinner by the pool, good ambience, server was a great gentleman - courteous and very efficient. The only thing that held us back from giving a 5 star-perfect rating was the attitude of the concierge lady at our check out time. She came across as rude and stuck up as she didn't bother to lift her head and look at us throughout our interaction when we were endorsing our parking ticket. We thought her attitude and body language didn't exemplify a 5-star hospitality standard. The short lady hostess at the Arts Cafe could also use a bit of re-training in mannerisms and communication finesse. We also thought the setting of the check-in & out/receptionist, albeit meant to project an image of exclusive ambience, would be better if the staffs were to stand up from their seats when greeting and welcoming guests and again when done/as guests were leaving. The fact that they were sitting down throughout the process came off as a bit stuffy or bossy, as if they were CEOs and guests were staffs. Anyway, we loved the hotel, particularly the room. The lack of consistency from the staffs across various departments were compensated by the sheer luxury of the room.