The Ritz-Carlton, Jakarta, Mega Kuningan

Just wrapped up a stay at The Ritz-Carlton Jakarta, Mega Kuningan, and it was top-notch from start to finish. The room was huge, comfortable, and exactly what you want after a long day. The Club Lounge? Great food, relaxed vibe, and the kind of place you actually want to hang out. Props to Irwan, Krisna, and Adel for their sharp, attentive service. And a special mention to Ibu Royana Rasyid, she knows how to take care of guests in a way that feels effortless but makes all the difference. Professional, warm, and on point. This is hands down my go to spot in Jakarta. Already looking forward to the next stay.

I truly enjoyed the hospitality of The Ritz-Carlton, which reflects the essence of luxury. The staff consistently demonstrated polished Marriott service standards, creating a warm and professional atmosphere throughout my stay. My loyalty program status was well recognized, which made the experience even more memorable. The room itself was beautifully renovated, offering both comfort and elegance that perfectly align with The Ritz-Carlton brand. One note here, during my stay I requested for a wine bag for takeaway, unfortunately the restaurant was struggling finding one which I find bizarre considering it is a simple request and the property sold wine. But overall, a wonderful stay that reinforces why The Ritz-Carlton remains a benchmark for luxury hospitality.

Great experience, Thumb up for Remy & Keni, it would be better if the water system is much more stable and lesser noise, ambient light and aircon is superb

There's a wedding event on the day we stayed, so our room wasn't ready when we checked in after 3 p.m. but Sara delivered exceptional services that exceeded expectations. One of examples was that Sara escorted us to the lounge club for us to wait while our room was being cleaned and made sure that we were cared for. Sara went out of her way, above and beyond to make us feel comfortable and cared for. Her level of genuine kindness and professionalism were truly impressed. We'd definitely be staying here again whenever we go to Jakarta.

Really enjoyable experience with the service from Yanie. Very clean and thoughtful, her English is pretty good and will always checkin on me if I’m comfortable. There’s jacuzzi and sauna facilities as well