The Ritz-Carlton, Jakarta, Mega Kuningan

Exceptional service defines the Ritz-Carlton Kuningan. The staff go above and beyond to ensure every need is met with grace and attentiveness. Whether it’s room service, concierge assistance, or dining, everything is handled with care and excellence. It’s rare to find a place where service feels this personal and sincere. The dining experience is outstanding. Breakfast offers a wide variety of high-quality international and local options, all beautifully presented. The restaurants and lounge areas are elegant yet welcoming, perfect for both business meetings and quiet moments of indulgence.

This hotel has it all Good location Excellent facilities Very good breakfast Spa After trying most of 5 stars hotels in jakarta I can say this is one of the best Thanks for reception staff specially Mr Sonny.

Where you work generally governs where you stay in Jakarta however if the Ritz Carlton is in your general area and or you are on a vacation then we found it to be fantastic. The club room was spacious and well maintained however the Club lounge itself is first class. The furniture is looking a little tired but is being updated however in terms of the food offering it is the best we have come across and passes our last benchmark which was the Pan Pacific in Singapore. Service is reasonable and whilst we found some of the lounge staff over the top with their “Enjoy’s and my pleasure’s” there was a young lady there “Annisa (Adele) who understands service and really was brilliant. If we come back to Jakarta it will be the first place we look up.

Coming back to the Ritz is more than coming home it’s the warmth of family. From being met by Nikola and Maurizio to the finest steak in Jakarta at Lobo prepared by Chef John simply one of the best in the business. Then off to the Executive Lounge where I felt like a long lost brother returning home. This is a world class hotel run by world class professionals and a staff that won’t stop delivering.

We had a fantastic staycation at The Ritz-Carlton Mega Kuningan. The hotel feels like a peaceful escape in the middle of the city. The room was luxurious, spacious, and very comfortable, making it easy to relax and unwind. The service was warm and attentive, and every interaction felt personal. From the amenities to the dining experience, everything was thoughtfully done. It’s the perfect place for a relaxing weekend without leaving Jakarta.