The Ritz-Carlton, Jakarta, Mega Kuningan

Excellent stay. I would like to highlight some of Ladies and Gentleman who made my stay enjoyable. Pak Galang who arranged everything behind the scene, Pak Eric (who recognize me at the lobby), Sella, Emma, Eggy, Yoga who suprised us and celebrated my baby's birthday. Also Irdas from Housekeeping, also In Room Dining team who kindly help me warmmed my baby's food. Since I booked with club lounge and it was high season, the club was super busy thankfully I always managed to get a table before the chaos began. The next morning, Asia team surprised us with birthday celebration, thank you so much. And another thank you to Pak Maurizio who welcomed me upon arrival, He also took Initiative and anticipated the needs when needed. The room was clean, the tent was lovely, thank you. One thing, It would be better if the toilettries was dyptique like others ritz property. Overall, it was always recommend to stay here. 10/10!

We would like you to extend our heartfelt thanks for the exceptional hospitality and service during our recent stay. From the moment we stepped into the hotel, we were greeted by the gracious front desk personnel who made us feel instantly at home. A special mention must go to the incredible team at the Executive Floor on L26 - Royana, Kezia, Stevnie and the entire crew-whose dedication, warm and attentiveness went above and beyond. Your relentless efforts to ensure our comfort made our stay not only memorable but truly something we will cherish for a long time. Everything exceeded our expectations and it is clear that each member of your team takes great pride in creating an extraordinary guest experience. When we think of Jakarta, The Ritz Calton Mega Kuningan will always be our top choice. Once again, thank you for hosting us and making our stay so memorable. We look forward to returning soon. With sincere appreciation, Rohayu & Nizam (Room1006) May10-13, 2025

My stay at The Ritz-Carlton was truly enjoyable, highlighted by spacious guest rooms and a bathtub offering a breathtaking view. The restaurant provided a wide variety of delicious cuisine, enhancing the overall experience. However, there was one regulation that felt somewhat inconvenient — male guests are required to wear proper swim attire and are not permitted to swim bare-chested. Due to this policy, we ultimately decided not to use the swimming facilities.

What a lovely experience at the Ritz spa :) The facilities are beautiful and clean, and the staff are incredibly helpful, friendly, and kind. The spa is separated into male and female sides with changing rooms, toilets, showers, a hot tub, and cold plunge. There are private rooms for single and couples/friend massage treatments that have showers for rinsing off between steps. Berna took care of of me for my 2.5 hour long massage and facial- what a treat! I cannot recommend spending time in the spa highly enough. Thank you! 😊

Excellent stay with accomodation and facilities- especially golf zone and staff. Sarah with guest relations so friendly and welcoming and Aditya with concierge went above and beyond expectations. The breakfast is not to be missed either.