The Ritz-Carlton, Jakarta, Mega Kuningan

I had the most memorable stay at the hotel. The room was so beautiful, and above all, the staff there went out of their way to make me feel welcome and special. Special thanks to the lounge captain Daffa for giving me all the suggestions, bartender Kapten for making me special drinks and more, and also gym staff Nico for showing me around. I will definitely come back!

We like to stay at Ritz Carlton Mega Kuningan Jakarta. They have cozy ambience. Ritz Carlton have Helpful and friendly staff. the room are spacious and we can see great view especially at night. we hope, the television in room will be changed with the smart tv, so the guest can enjoy netflix or youtube.

素晴らしい滞在となりました。今回はスパヴィラスイートへのアップグレードをしていただき、さらに日本語を話せるスタッフの方が出迎えてくださったことには、心より感謝しております。また、宮古島へのご着任、誠におめでとうございます。新天地での日々が充実したものとなりますよう、お祈り申し上げます。 クラブラウンジのスタッフの方々は皆フレンドリーで、連休中という多忙な時期にもかかわらず、私の要望に応えようと精一杯尽力してくださいました。過去にはこのホテルに関して思うところもありましたが、いつ訪れても温かく迎え入れ、心安らぐ滞在となるよう常に配慮してくださるその継続的な努力に対し、深く感謝いたしております。 A wonderful stay, I was upgraded to the Spa villa suite and was greated by the Japanese speaking staff which I appreciated very much, also congratulations to them for taking a position on Miyakojima, I hope they will enjoy. The club lounge staff were friendly and despite being rather busy given the holidays made every effort to accommodate me. I have had my issues with this hotel in the past but I really appreciate their continued efforts to always warmly welcome me and ensure that I have a relaxing stay.

The room was fantastic. I was amazed by the night view of Jakarta from the large bathtub. I fell in love with Jakarta after experiencing the wonderful hospitality of the staff. Thank you so much for a truly wonderful experience.

My experience started off on a poor note but ended up being good. It took 5 hours for us to be checked into our room. We arrived at 1 PM and the first room had a rank smell so I asked for a different one. I am not sure if they forgot about us or not. We were exhausted and irritable, but once management discovered my wait, they helped us secure a lovely room. We went to three hotels in Jakarta and my kids ranked the Kids Club at the Ritz their favorite. They did beading, towel art, made slime, cooking class, and painted a tote bag at Ritz Kids. Some activities were an extra cost but nothing too expensive. The chef in the executive lounge made delightful chicken and lamb dishes each night. Healthy salads were bountiful and lots of fresh fruits. The kids enjoyed the Indonesian sweets. My favorite persom was Eleanor in the lounge. She was very kind and empathetic. I appreciate the management's attention to my needs and concerns. My kids loved it, so I am okay. I really liked the jogging track. Cute addition.