Jekyll Island Club Resort

The hotel and staff are wonderful. The beach and pool were terrific. The grounds are unbelievable and historical. Wonderful walking paths. Lots to see. But the breakfast was expensive for what you got, and the lack of fine dining for dinner was a disappointment. The restaurant options in town and at the Wharf, their restaurant on the property, were mostly fried food. Overall, a good experience, but they should reopen the dining room for dinner. The spa was very disappointing. Best to skip it.

First, I would like to thank everyone at the resort for making our stay such an enjoyable experience. The hotel and restaurant staff were absolutely outstanding. Everywhere my wife and I went on the property, we felt welcomed, appreciated, and genuinely cared for. The front desk staff were especially wonderful, providing excellent information about the resort and even upgrading us to a beautiful suite, which made our stay even more memorable. Overall, the friendliness and professionalism of your staff were the highlight of our visit and the primary reason we would gladly consider returning. There were, however, a few areas where we believe there is room for improvement. During our stay, the pool was experiencing maintenance issues and was noticeably green. While we were still able to enjoy swimming, it did impact the overall resort experience. Additionally, we found the cabana pricing to be significantly higher than what we have experienced at other luxury resorts. We also had an unfortunate experience with the food at the poolside bar at Island Villa. We returned our burgers twice—initially because they were undercooked and then because of an unpleasant odor. It appeared that the original burgers may have been re-cooked rather than replaced. That said, the staff handled the situation with professionalism and courtesy throughout. We never pursued a refund, and to date, the charge has not been removed from our bill. In fact, we still have not received our final bill via email. Despite these issues, my wife and I thoroughly enjoyed our stay. We were only there for two days, and one of those days was spent simply relaxing, so we feel there is still much more to experience at your resort. We would absolutely consider returning for a longer visit—especially if we could stay in that same suite again! (Only kidding—the oceanfront rooms at the Ocean Club are beautiful as well.) Thank you again for the hospitality and for making us feel so welcome. We truly appreciated the kindness and friendliness of your staff and look forward to the possibility of visiting again in the future.

Our stay at the Jekyll Island Club was truly exceptional. From the moment we arrived, every member of the staff made us feel welcomed and valued. A special thank you to Scott on the bell staff, whose professionalism, kindness, and attention to detail made a lasting impression. He went above and beyond to ensure our stay was comfortable and enjoyable. We also want to recognize Carter and Jose for providing transportation throughout the property. Not only were they prompt and courteous, but they also shared wonderful stories about the history of the Jekyll Island Club and the island itself. Their knowledge and genuine enthusiasm added so much to our experience and made each ride memorable. The outstanding customer service, beautiful grounds, and historic charm made this a trip we'll never forget. Thank you to the entire team for creating such a warm and welcoming atmosphere. We look forward to returning and highly recommend the Jekyll Island Club to anyone looking for an unforgettable getaway.

We had an absolutely wonderful weekend at the Jekyll Island Club, and a big part of that was thanks to Jamerson. From the moment we arrived, he went above and beyond to make sure my daughter and I were well taken care of. His attention to detail, kindness, and genuine hospitality made us feel truly welcome. Jamerson always made sure we had transportation whenever we needed it and that we were able to get to every place we wanted to visit without any stress. He was professional, friendly, and consistently one step ahead in making our stay enjoyable. Exceptional service like his leaves a lasting impression. Thank you, Jamerson, for helping make our mother-daughter weekend so memorable. We truly appreciate everything you did and look forward to returning to the Jekyll Island Club in the future.

Beautiful historical resort! Fabulous service, food and ambiance! Highly recommend for families as well! Turtle Center is a must visit! Sunsets are amazing!