Waldorf Astoria Jerusalem

Had Friday night dinner there. The only hotel in Jerusalem that has waiter service on Friday night. Beautifully prepared table with an array of dips and salads. Many choices on the menu and a buffet as well with more choices and a carving station. Fine wine available by request.

It was family trip to Jerusalem. Hotel in very good location. Near mamila street and not fear for Old city. Very helpful and friendly staff. Very clean lobby, spa ,room. Fillings of comfort in all. Big and comfortable room. We have a balcony in our room . The view on the street was nice.

We just had another lovely stay at the Waldorf Astoria in Jerusalem. We had a beautiful balcony room that overlooks their seasonal Terrace restaurant and bar (so got to enjoy the relaxing music in the evenings). We ate at the Terrace one evening and the ambience was truly lovely and the food and cocktails were creative and amazing as well. I also used the pool and sauna in the spa for the first time this trip and it was very relaxing and lovely. This is my third stay at the WAJ since October 7th and while it was slightly quieter than when we have come before then, it was still quite lovely and service was excellent. Siham at the front desk was also very helpful in assisting with arranging breakfast bags and a taxi to the airport for our very early morning departure!

Excellent stay! Staff was superb, helpful in every way possible. Accommodating to every thing we had asked and even upgraded on our room upon arrival. Door staff made sure we had bottled water every time we left the hotel. Very clean and nice as well. Breakfast was included and they had a great selection of items to choose from. The location was excellent and well within walking distance to the old city of Jerusalem. Overall 5 stars and will definitely stay at the hotel again. I highly recommend considering the Waldorf Astoria when traveling to Jerusalem.

My 17th stay at the Waldorf Astoria Jerusalem reaffirmed why this hotel is the pinnacle of luxury in the Middle East. Even before arrival, Gilly’s email response to my custom requests set the stage for a perfect visit. Stepping through the grand entrance, I was greeted by George (I like his new beard) and Ghoul, whose smiles set the tone for perfection. Check-in was super smooth, thanks to Alexis at the front desk—he personally checked my room before assigning it, ensuring everything was flawless. A special shoutout to Ihab from the front desk, who helped me before I even asked! The number one standout star was Maître d’Hôtel Maamoon, who personally took care of my custom needs every single day of my stay. Maamoon’s attention to detail and warm professionalism made me feel like the only guest in the hotel. His presence elevated every meal and moment. The breakfast this time, I was mesmerized by the freshly baked, huge oval-shaped Jerusalem bagel (otherwise known as the Bagel Yerushalmi)—golden-crusted delight. Pair that with the new delicious in-house baked Cheese Danishes. These join the other Waldorf Astoria Jerusalem breakfast classics, making every morning a feast to savor. Arriving at the table for the Shabbat Friday night dinners, I was greeted by a chilled slice of salmon, atop a crisp bed of lettuce, drizzled with a yummy dressing. By Sabbath day, the buffet dazzles with two new types of salmon, each a succulent masterpiece. The corned beef and entrecote steak slicing station still anchors the meal, its juicy, perfectly seared slices I’ll never tire of. Hassan, also in the dining room, went above and beyond to accommodate my custom requests. Special thanks to Hanna, Romano, Gus from the dining room. Smooth checkout by Karim. After 17 visits, the Waldorf Astoria Jerusalem doesn’t just impress; it enchants.