Fairlawns Boutique Hotel & Spa

An exceptional hotel with pool, fitness center, large, exquisite rooms, and relaxing but upscale dining options. Nice menu fpr all dietary requirements. Peaceful setting. Stylish decor. Very clean and well-appointed. Near Johannesburg area. Very atttentive staff. Taxi service readily available.

Absolutely beautiful property right in Johannesburg. Quiet and relaxing with attentive staff and great food. Rooms were large, bed was comfy, and good shower. An oasis in a big city.

Had a lovely family getaway for 2 birthdays … the rooms were beautiful and spacious. Spa so relaxing and dinner extra special. I loved the small touches that made the entire stay so special. Rooms are well equipped, clean and excellent value for money … will be back again !

Nestled in the heart of the city, the hotel is surrounded by tranquil gardens. The spa is superb, offering complimentary coffee and snacks. Rooms are tastefully decorated with Balinese and African themes, creating a unique ambiance. The cuisine is delectable, with gourmands able to indulge in a 7-course meal paired with wine tasting. The staff are friendly and exceptionally attentive, ensuring a memorable stay 😊.

This was my third visit to this spa, and unfortunately my third poor experience. • December 2021: Visited with my mother. Multiple service issues, including lunch delayed by two hours. I sent a detailed complaint email and was assured the issues would be addressed. • 2024:  Returned for a friend’s 40th birthday. I emailed in advance referencing my 2021 complaint. Despite this, the same lunch delays occurred. • December 2025: Booked a year-end spa day for my assistant. Sadly, nothing has improved. We were placed indoors without being asked about preferences. Treatments were average, products were not explained, and facial masks were not properly removed. Lunch was again late (almost an hour), incorrect, and identical to previous failures. Repeated requests to speak to a manager went unanswered until we returned to reception - and she was more concerned about the lunch order. No warm refreshments were available in the garden area during long delays despite stormy weather - only available at reception. Another guest in the change room was visibly upset and stated she would not be returning. I cancelled the remaining treatments and I ended up taking my assistant to a mall salon instead. A stark contrast to the refined experience promised. Most telling: despite raising concerns during the visit, no one from the spa has followed up at all. After these experiences I cannot recommend this spa.