Inn On The Twenty

Welcoming and helpful staff Spacious, impeccable rooms Ceilings so high you need good eyes just to see them **************************************************************************************************************

This was our third time staying at Inn on the Twenty but the first time in the Merrit suite room. It was a nice sized room complete with a sofa and coffee table, fireplace, large bathroom with shower and jacuzzi tub, king size bed. Like all the Vintages hotels, the room was nicely appointed with all the amenities you would expect in this class of hotel including robes and slippers. What was really fun was the private garden with an outdoor 2-person jacuzzi. Fortunately it was a mild Spring day so we used the jacuzzi both in the evening and the following morning. The only downside to the room is the television did not support AirPlay. It would have been nice to stream a show before bed on the TV monitor, otherwise you only have a choice between cable TV and some pay movies. Jordan is a small town but we've found several things to do in the area: the Cave Springs winery has a tasting room across the street and there are lots of wineries in the area, there's the Lincoln Museum with a historical cemetery and a staircase in back down to a short hiking trail, up the street is Balls Falls and access to the Bruce Trail, and just at the end of the street is the Jordan House tavern the often has live music in the evenings. I highly recommend the Inn on the Twenty for couples looking for a quiet romantic stay.

Beautiful Inn, excellent staff, and an outstanding experience! We have traveled to the Niagara Benchlands area for several years, but this was our first experience at the "Inn on the Twenty", and we definitely will be back. The Inn's rooms are beautiful and inviting, the hotel staff is friendly and accommodating, and the restaurant staff, food, and service were outstanding! We will definitely be returning for several more stays to this Inn, since we really enjoy the area and its surrounding amenities and wonderful wineries.

Jolie auberge sur la rue principale à Jordan . L’endroit présente un petit côté rétro charmant. Les chambres sont spacieuses et confortables. La rue principale du village est charmante.Pratique pour visiter les vignobles de l’escarpement et dîner à Pearl Morissette. Prix très corrects / retour après 6 ans en 2025 et j’ai trouvé l’hôtel amélioré et rafraîchit. Excellent service de Jesse à la réception

We were very excited about booking the Inn On The Twenty for our anniversary. The location allows you to explore many wine regions and several good restaurants. The hotel itself appeared very nice however, compared to other nice hotels or inns, I did not find the customer service lived up to expectation. The Front desk staff was not overly helpful (I had discussed that our wi-fi had not worked for the entirety of our trip, and the person in front of me in line also discussed that they had no hot water and I confirmed with the patron after). The front desk staff seemed more annoyed with these concerns/complaints rather than addressing or rectifying them. The unit itself was a nice loft unit with 1 bedroom with cozy bedding. The main floor had a washroom and living space. We were happy with the space, but would have rathered improved customer service in comparison to the increased space in the hotel room.