Hotel Belles Rives

Wonderful mother daughter trip . Service was excellent and especially Luca and the concierge team. They responded immediately to all requests and sent detailed itinerary. Room and view was beautiful. Would definitely return and recommend.

Extremely poor service. The young staff are untrained and poorly guided to deliver a 5 star rating. There are a few staff that were good but that’s it. The sun lounge area to the beach is shockingly over occupied with millimetres from sun lounger to sun lounger this is due to the management allowing the public to use all the facilities at a price which leaves the paying guests forced to be packed in like sardines. Why the hell do they allow this to the general public when it’s only a small place. They obviously do not care about the paying customers as they have already taken your money which is extremely expensive. The bar area in the late afternoon and evening is the same, small space which would be fine but again open to the general public. Felt really uncomfortable with it being so packed. I blame the manager for this, he was totally rude and did not care about anything. He was totally uneducated with the surrounding area and with his staff. I asked him what restaurant options we had available as it was a Sunday, his reply was “the fancy restaurant “ to which I replied you mean the Michelin Star restaurant. WHAT A CLOWN. We are fortunate enough to have a sports car to which we wanted to drive to St Tropez and asked the manager the best way to find a secure parking spot, his reply “ get valet parking from one of the hotels in the area, there is a new hotel in the centre which you could do this but can’t remember the name, might be Hotel De Paris” I replied saying that hotel has been there for over 20 years. WHAT A CLOWN Overall, extremely poor, not relaxing, not worth the money, poor service. Sea area extremely congested, bar area extremely congested Left this place feeling extremely angry and feel like we have been robbed of a large amount of money. Be warned a lot of the good reviews are from the public using the hotel’s facilities

We have stayed at this hotel many times over the years (twice this year) and have always had a great experience. Sadly this year this was not the case. Let’s start with the positives - the door people are absolutely first class -totally charming. It’s a fantastic location with tasteful furnishings. The breakfast is lovely as are the breakfast staff. What really let it down this year was the service especially on the beach & restaurant. Both the female restaurant manager & the female who runs the beach have absolutely shocking attitudes - rude doesn’t even cover it. The beach service is a shambles - totally disorganised - in years gone by the service was so attentive - always checking to see if you needed anything - not this year - it was a struggle to get someone to serve you. The bar - where the service always used to be first class had also deteriorated - some of the staff lack a basic grasp of English. When I checked out I wasn’t even asked how my stay was. This is a very expensive hotel where you would expect first class service - unfortunately this is not the case. It is obvious that there is a distinct lack of staff training which shows. The hotel is busy which possibly explains their take it or leave it attitude. I am sorry that I am even writing this - maybe bad reviews might alert them to their problems.

A Five-Star Price for a Two-Star Experience – Deeply Disappointed at Belle Rives Belle Rives charges five-star prices but delivers a two-star experience. Rooms are dated, poorly maintained, and far from clean. Service was disorganized and indifferent, with simple requests repeatedly ignored. The restaurant was equally underwhelming—overpriced, bland food served without care. When I raised concerns, management showed no interest in resolving anything. This hotel trades on its reputation, not on quality or service. For the cost, you’ll find far better options elsewhere. Avoid if you value comfort, professionalism, or value for money.

I stayed at the beautiful Belles Rives for an extended stay prior to my son’s wedding held at the hotel. My stay and the wedding that followed were absolutely magical! The history of the gorgeous hotel, the breathtaking view, delightful climate, delicious food, outstanding service, and everything about the wedding and reception were spectacular! And it all wrapped-up with fireworks over the water! I highly recommend this hotel for a special event or just for R&R!