I was staying at the Westin nanea further up on Kaanapali beach. Visited mid day for the spa. It was much busier than the Nanea which is a Westin time share having a larger beach. The grounds are beautiful. The bar is attractive and tenders were great. The spa was lovely with a mezzanine level dip pool and comfortable lounges and oversized double chairs. Champagne after your treatment also

The resort itself is a tropical paradise. From the waterfalls, to the tropical plants and flamingos on resort, to the birds of paradise around the shops-area, it's lovely. The multiple pools include beautiful and clean water and more waterfalls, as well as great views to the oceanfront. The beds were super soft and the taxi service at the front was very efficient. I had a few issues with the concierge prior, but I didn't include those in my ratings calculation because I think that it's a weird system. My job gave me a room credit but it couldn't be applied until I arrived, meaning I had to pay for my excursions out of pocket, get refunded on site, and eventually get re-charged after I checked out. They also should probably have more than 1 concierge available after 4 pm if the concierge is open until 7 pm.

We stayed here for a business conference in May 2024 and I was pleased with the location and the beautiful hotel. It is located in a nice part of Kaanapali Beach and is next-door to WhalersVillage and shops. There are quite a few good restaurants within walking distance. The rooms were nice. The staff was very helpful. The pool and surrounding grounds were also fun, clean and relaxing.

Have visited Maui many times and this is by far our favorite. Location is great with Whalers restaurants and shops next door when you don’t feel like driving, many boat trips available with pickup right from the beach. Nice path for morning walks or runs near the water. The property is so easy to navigate, just the right size and gorgeous. Staff is incredible. Credit to the Westin also for providing for the engineers working in Lahaina - much aloha to them and their families.

Just to be clear, for the list price, you get a room with crappy coffee, shoddy housekeeping, access to a water and ice machine, two ‘free’ drinks, some shells on a string, and for the privilege of advertising the hotel (water bottles). THAT’S IT! You pay for everything else: You pay $45/d for the privilege of using the pool (what else is the resort fee for?). You pay $45/night for parking. There’s fees for the spa and all the restaurants. It’s on a PUBLIC beach -which was the stage for a demonstration while we were there - so you don’t even get privacy on the beach. Others may give positive reviews, which reflects that they had a nice time in Hawai’i, but have they really considered what it cost them? For me, the total bill just for accommodation and parking was $1000/night. Shocking!