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Commanding Kaanapali Beach, The Westin Maui Resort & Spa, Ka'anapali has completed a spectacular transformation of its 12-acre tropical paradise, including the reveal of Kaanapali’s newest luxury experience Hokupaa at The Westin Maui. Elevate your stay to a room or suites in the newly-redesigned and completely transformed luxury tower. Guests of Hokupaa will be treated with exclusive access to The Lanai at Hokupaa which includes panoramic views, daily breakfast, a private bar, infinity edge cocktail pools and cultural experiences.
The Westin Maui Resort & Spa, Ka'anapali
2365 Kaanapali Pkwy
Ka'anapali, Maui, Hawaii
96761
Nearest Airport: OGG
I stayed here for 5 night with my family in August 2025. The hotel is lovely and the beds are super comfortable. All the staff we interacted with were very nice and friendly but there are 2 reasons why I wouldn’t stay here again… There are not enough sun loungers for guests, especially beds next to an umbrella. We had jet lag so were finished breakfast by 7:30am. Went to the pool and all next to an umbrellas had towels, and personal belongings on them. Ridiculous as not a person in sight. There were signs saying you couldn’t hold beds but clearly no one listens. They should do what they do in many hotels now, that remove the towels and belongings if people are not on them for longer than an hour. So it meant we could only sit out so long and then go back to the room, as it was so hot. Also, there is a beach but the beds on the beach are not the hotel, so you have to pay for those, if there happens to be available. Now onto breakfast. This is my favourite meal at a hotel. But “breakfast” was a voucher for a marketplace where you got a bottle of water and a choice of one “meal.” For example, an açai bowel or pancakes. There is also only tables outside the marketplace, which is casual and if you’re not early enough, there are no seats. You can’t take it to your sunbeds even, as there is none of those either. I’m not sure if they do day passes or something but clearly they don’t have enough capability for the people they let in. We definitely wouldn’t stay here again.
Vikki A - Dubai, United Arab Emirates
I am presently there now .The resort is beautiful and in a phenomenal location.I booked 2 rooms in there newest tower .One of the amenities of the upgrade is breakfast and dinner “bites” in their longe called the Lanai .Their policy is that no good can be taken out of the Lanai .My family and I go down to the Lanai and abide by their rules .Today .I felt ill and stayed in bed .I asked my son to bring me a piece if fish from dinner at the Lanai .They denied him .I called the manager and explained the situation. She said after a mild rant that she would make an exception this one time .Lo and behold,they ran out of fish . Rules are in place for a reason ,but customer service and kindness count . I find this treatment of people disdainful ,and speaks to the lack of humanity in your hotel and the Marriott organization.
ts51764 - Westchester County, New York
My husband and I absolutely loved this resort! We stayed for 7 nights in late July. We booked through Costco and paid for an upgrade to the Hokupa'a Luxury Ocean view room when we arrived. What a beautiful room/view! The Lanai experience was nice and would have been great for breakfast, but our Costco package included $60 daily breakfast credit at Ulu Kitchen (breakfast was good). At the other restaurant on site, the cheeseburger and lobster rolls were excellent! The staff was great everywhere. The pools were fantastic as well. The adult area had two pools and a jacuzzi. The infinity pool was my favorite. We also enjoyed the family pool area with waterfalls and a swim through grotto. The beach in front of the Westin was perfect, wide enough with soft sand. I recommend renting chairs and an umbrella for your entire stay at Snorkel store up the street to save money (the resort charges a lot for umbrellas on the the beach). To get shaded chairs at the pool you do need to go out early. We were there for the Tsunami Warning on our last night. The resort handled it very well, and clearly had guest safety as a top priority. They evacuated the rooms on the first two floors and set up beds in a ball room. They provided meals from the cancelled luau (food was good too) and updated us through the PA system in our rooms. Though it was a little scary to be there during this time, the staff was very reassuring and helpful to us that we were safe in our 4th floor room (which was really more like 5th floor level. Housekeeping was excellent too. We were originally booked at the Hyatt, but my husband convinced me to switch to the Westin. I am so glad we did. It had better pools, a better beach, and a better location! I actually like this even better than the Grand Hyatt Kauai (maybe because the beach is swimmable in Kaanapali).
Lisa A
We bought a day pass to the pool complex. Beautiful facility but badly run. There was so little shade available that what should have been a leisurely day was turned into a competition for shaded chair space. We pitied the hotel guests. They were paying Westin premium prices to compete for chairs and pool space with day pass users like us. There were so many bathers in the pool with the large water slide that water quality was sub par. The smaller pool slide for younger kids was not managed by hotel staff. Instead, some kids were gathered at the top and adopted their own rules, which included sliding backwards, two at a time, etc. After a few hours of unrelenting sun we had had it. An additional annoyance was the nickel and dime atmosphere. We observed a guest asking for an umbrella for the attached beach but being told there would be a rental and installation charge. Inflatable float rings for kids were a real revenue source at $15 each! Altogether the feel of the place made us think the guests, expecting Westin, were getting Hotel 6 treatment.
happiestwhenhome - Boulder, Colorado
This resort is fabulous! Not the cheapest, but you expect that in the Hawaiian Islands. However, you cannot fault the hotel. The friendly staff, the swimming pools, the restaurants, the facilities, and proximity to the beach all add up to it being one of the best resorts we’ve stayed at as a family. We stayed in the Hokupa’a tower (upgrading on arrival), which gave us as a family access to the Lanai spa and complimentary breakfast and pool area. This is a must in my opinion if you are booking this hotel, as it will save you money in the long run with food, beverages, and snacks ‘on tap’ during the day. From a food budget point of view, if you are getting a free breakfast and only buying a light lunch (from around the pool), then an evening dinner, we budgeted £200 per day. On average our evening meals were about £130 for the fours of us, then £40 - £50 for lunch. The hotel room overlooked the beach and was very large, with plenty of space to spread out. We are a family of four, and the room was perfect. Very clean and fresh with all the mod cons you’d expect for a top quality resort. We hired a car for just one day which was great to see a bit of the island. This was hired from one of the adjacent hotels where the hire company had an office. Hassle free and reasonably priced for a Jeep (great fun) £166 for 24hrs …this included the extra waivers for damage etc. I would thoroughly recommend this hotel to anyone thinking of visiting Maui, first class facilities with first class staff, who make you and your family feel special. The nearby Wailers Village is also very handy, with a mix of restaurants, boutiques, and general shops to by souvenirs. Finally having a Starbucks on site was great to grab an early morning Coffee whilst strolling on the beach.
hobbsda
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