One&Only Kea Island

Amazing location overlooking the sea from the top of a hill. Beautiful spacious rooms (only suites), which are scattered between the top of the hill where the main hotel facilities are located (lobby, restaurant, swimming pool, …), and the sea. As a consequence, you cannot go by walk from your room to the lobby, or to the beach, because the slope is steep, so you need to send a WhatsApp message to get a buggy take you up. Generally working smoothly, but it means you are dependent on them to move out from your room. Exemples to show that service quality is not overwhelming: 1) It took us 50 f…… minutes to get our luggage after we arrived. This is totally unacceptable, all the more as I missed an important visio as I couldn’t get hold of my computer because of such poor service. We’ve complained to the duty manager, who gave us her apologies…. 2) The day after, at 9:55am, they send me on WhatsApp the schedule of restaurants reservations, with the timing of bookings, and then… at 5:02pm the same day, they ask me “what time would you like us to arrange your reservation?” When I reply with a screenshot of their own schedule, showing that the reservation seems to have already been made, the answer I get is “absolutely Mr Vincent”… 3) At the swimming pool at around 10:30am, no one to welcome you. The “lifeguard” remains seated…. When we discover that a leg of the bed where we are is broken, we mention that to the lifeguard, who answers he is the life guard and cannot do anything for us. At some point in time, I want to move the umbrella to get some more shade. The lifeguard, of course remaining seated, asks me loudly if I need help, over the head of two guests seated in between for their lunch. Well… Yes I need help, I would also have appreciated that he stood up spontaneously when he saw me. In my wildest dreams he could also have proposed me to move the umbrella once it was obvious that we were no longer protected from the sun. Anyway, either the hotel needs to add someone by the pool, or train their lifeguard with the basics of guest services in a 5 star hotel. 3) A couple of days later, while in our room with the “do not disturb” sign: two workers knock on the door. They bring a marble slab to replace a broken one in our room (which I hadn’t noticed). I let them in as they told me they only needed a a couple of minutes (which was true). However, I thought the “do not disturb” sign was supposed to mean something… Our stay was great, again staff is very friendly (the drivers of the Land Rover in particular), but the overall service quality can be improved.

The most gorgeous, incredibly romantic stay. We arrived by boat from One&Only Aesthesis in Athens. From the moment we arrived, the staff were incredible. We got to main reception and went through check in swiftly. Our villa (106) was near reception and on top of the hill. It was so stunning with 180 degree horizon to horizon views over the Aegean Sea. The room was so beautiful. Perched on the cliff side, four areas - living room, bedroom, bathroom / dressing area and then pool / outdoor terrace. A/C was superb, all the details perfect (though more coffee capsules for the Nespresso machine needed for us!!!). We had dinner the first evening at Atria - they had a visiting Michelin star Asian chef to complement their resident 2-star chef - incredible dinner. Breakfast the next day was taken in a delightful courtyard with three areas for fruit / cheese buffet, coffee / pastries, and then hot food - delicious. Bond beach club has a lovely beach - massive shout out for beach manager Rafa who was superb. The only downside is it can get windy, but that’s just a natural thing with Greece’s early August Meltemi wind. We were sad to leave (by heli - highly recommended). During the stay I fell even more in love with my partner, if that’s even possible. Oh, plus great celebrity watching - one of the world’s most famous and brilliant fashion designers was there when we were there but testament to the fact that the clientele are so chilled, no-one was making a fuss!!!

This property delivered in a big way and I highly recommend it for couples or families with either young children or adult children (kids in middle would be bored unless you take them out on boat trips each day in my opinion). It is beautifully designed - almost carved into mountains where you feel almost like you are all alone. I imagine many guests never leave their rooms! If you do, the buggies are at the ready to whisk you away. Walking at this resort takes special physical conditioning! The entrance and main bar area and restaurant is simply stunning if you love uninterrupted views of beautiful deep blue water and clear star-filled skies at night. Same holds for the room (we stayed in one of the higher category villas) which was stunning, well laid out and appointed and a terrace with a heated pool and views that went on for miles. The bed was super comfortable and it is so obvious this is a new property (3 years old) because technology well utilized and thought through as part of the room. Service was also just exceptional everywhere - front staff, Ms Christina the hotel manager is a class act, restaurant service (breakfast was uniquely done in diff areas with really warm service) and the main restaurant in particular was wonderful. We ate there twice and enjoyed a special menu they did on Friday night which was really well done. Beach restaurant wasn't our favorite - it was buggy when we went and the servers were more young, male models vs trained waiters and they lit coffee beans in tin cups and the wind brought the burning, noxious fumes into our faces and before we could figure out what was going on, it wrecked dinner. But Ms. Christina was quick to follow up the next day, apologize and say things would be remedied going forwarde (just don't burn aluminum or if you do warn guests so they can move out of the trajectory!). This is not an island to visit for the scene or scenery but this property is worth the trip 100%!

Amazing resort ! It was an one and only experience. The view from the Kosmos and Atria restaurant was unique. The perfect sunset spot of the island. We had dinner at the Atria restaurant and everything was absolutely delicious. The service was professional yet warm. This place is a paradise on earth. We look forward to coming back!

Takes the crown for the most beautiful hotel I have ever been to. The location, the rooms (spectacular), the food and most importantly the staff. Special thanks to Julie, Matthieu, and the great head of the culinary operations Jeremy. The food is fresh and exquisite. The fresh breads in the morning are beyond. The bar had been reset for me.