Sheen Falls Lodge

Do not stay here. We worked with a high end travel company to arrange a private tour around Ireland. I had read an article about Sheen Falls Lodge and asked our company to revise our itinerary so that we could stay at Sheen Falls and have dinner at their formal restaurant. We pre-paid our travel company for all of our hotels, including Sheen Falls Lodge. The trip was in mid-June, but to ensure we received a good room, our company booked a deluxe room for us way back in early October, 2025; the reservation was confirmed then. When we arrived at the Lodge, the check in person said, “I’m afraid I have some bad news.” He then proceeded to say that the hotel was fully booked, that there was some computer glitch, and that they were downgrading us to a basic room that ended up being in the basement level. The explanation was confusing and did not seem honest. When I asked when the computer issue happened, the person mumbled something about it happening that morning. They did give us a $100 credit but only to be used at the Lodge. I asked to speak to a manager and no manager contacted me until we checked in for our dinner. The manager apologized briefly but, again, offered no explanation that made sense or that seemed honest. I noticed a large biking group had checked in, and I can only surmise that they gave our room to someone in that group. I have never had this happen before in all my years of travel around the world. The restaurant was horrified that this happened, and apologized even though they had no control over the room reservation process. My travel company contacted several people at the Lodge to try to get an answer about what happened but to my knowledge they still have not responded to my travel company. This is just really bad business, pure and simple. I deeply regret changing our itinerary to include staying at Sheen Falls. Think twice about booking there. Just awful customer service.

This hotel was given an award as being among the best European hotels in 2025. Richly deserved. It looks like an old Irish estate. The grounds are beautifully manicured. Inside the hotel is immaculate. Decorated in a classy, old world, Irish way. The staff is amazing. Paulina checked us in and was incredibly friendly and helpful in getting a situated. In fact, every person we’ve encountered is incredibly friendly and eager to assist to make our stay more pleasant. We were upgraded to the signature suite (didn’t even have to ask) by the lovely manager, which is an absolutely stunningly beautiful room that we’ve thoroughly enjoyed. The location is very nice in the sense that it’s close to Kenmare. Just a quick little drive into town. They have a number of activities that you can sign up for. We went on a nearby hike, which we loved in the hotel’s concierge was very accommodating in helping us find it. i’m so glad that we found this place and I highly recommend it to anyone coming through Southwestern Ireland. It is worth a trip.

⭐⭐⭐⭐⭐ We were absolutely delighted with our choice to stay at Sheen Falls Lodge. From the moment we arrived, every member of the staff made us feel genuinely welcome and valued. The hospitality was exceptional throughout our stay. Our room was outstanding, with a phenomenal view overlooking the water that made it difficult to leave. Waking up to such beautiful scenery was a highlight of our trip. Breakfast each morning was wonderful, with a wide variety of delicious options to choose from. We stayed for two nights before continuing our journey, and we only wished we could have stayed longer. Sheen Falls Lodge exceeded our expectations in every way. We highly recommend it and would gladly return on a future visit to Ireland.

Outstanding! An oasis just outside Kenmare (with free transport into town and back on request). Incredible grounds, enormous well appointed room with very comfortable bedding, extremely quiet. It is like staying in your own country manor house with fabulous staff. Food on site was also very very good, with breakfasts made to order. Would stay here again in a heartbeat. Best hotel of our entire vacation.

Our stay at Villa Verde was 5 star plus. The cottage was exceptionally comfortable and spatious and was a real home from home. It is very tastefully furnished with atractive furniture and art works and excellent facilities throughout. The landscape surrounding the cottage is very well maintained and of course the views across the water to the surrounding mountains are superb. The staff were extremely helpful and courteous and very responsive to our requests. We experienced the warmest of welcomes which included a most generous 'welcome' hamper! We were a party of 5, however, the Villa comfortably accommodates 8 people. We certainly recommend this Villa for a very special experience.