The Ritz-Carlton Key Biscayne, Miami

My kids don’t want to spend the holidays anywhere else this hotel has become such a special tradition for us. The holiday experience here is truly magical, and I highly recommend it. Pablo from guest experience was amazing he chatted with me through the app and surprised my kids with Easter eggs in the room, which absolutely made their day. The Ritz Kids activities are always full of fun and delightful surprises. The rooms are clean, spacious, and perfect for families. Frank at Cantina Bar was so welcoming and kind he really added to our wonderful stay. The food is consistently delicious, with excellent quality and flavor every time. You can really count on a great meal here. Thank you for another memorable holiday. ❤️ We can’t wait to come back.!

Stayed at the Ritz Carlton on a business trip. The hotel is what you expect from a Ritz Carlton. The rooms are nice and clean and the food is good. One thing the hotel could use is another bartender when there is a large group or convention staying at the hotel. The bar area gets very crowded at night when groups are in town.

Okay, here's a revised review for The Ritz-Carlton Key Biscayne, Miami, incorporating all the details: "The Ritz-Carlton Key Biscayne continues to provide an exceptional and relaxing beachfront experience. The service was impeccable, and the staff consistently goes out of their way to make your stay enjoyable – they are truly attentive, warm, and professional. The grounds and pool area are beautiful, and the beach access is fantastic. I highly recommend The Ritz-Carlton for a luxurious Miami getaway. It's worth noting that the resort is scheduled for a remodel soon, which is understandable. While the rooms and amenities are still luxurious, some areas are showing signs of age. However, this did not detract from the overall experience. We look forward to seeing the refreshed resort after the remodel is complete. If you're looking for a relaxing and luxurious stay in Miami, The Ritz-Carlton Key Biscayne remains a top choice, especially with the promise of upcoming improvements. Thanks for showing us such a great time. Looking forward to our next visit.

Executive suite & lounge access were terrific. Oliver in the lounge was attentive and helpful. Housekeeping good. Suite was spacious and clean. Really enjoyed use of the e-bikes to visit the state park - highly recommend. Beach and pool staff and service not 5-stars. This Ritz doesn’t go above and beyond and is in need generally of the upcoming renovation. Bet it’ll be great afterwards.

My husband and I had a great long weekend trip. I used to come to this hotel as a kid a lot so it was nice to experience it as an adult. We are expecting and wanted to do a photoshoot on the beach at the hotel which we did through the photo concierge and had the best service with Sabrina. It was a quick 45 minute session so it did not take much time out of our trip & photos also turned out beautiful!