The Ritz-Carlton Key Biscayne, Miami

We loved this hotel and said we would be back but…. We paid £2,415 room only for 5 nights which we felt was good value for money. Now that they have spruced the hotel up a bit the same dates for next year is £4,562 = £2,147 more! A huge increase in price to cover some decorating. Sorry you have lost our business until you get back to sensible pricing.

As a Marriot Bonvoy Elite member we were lucky to receive an upgrade to One Bedroom Junior Suite and oh boy it was super nice room. Staff could have been a bit more friendly to us but service was still great. Pool area is great spot to relax and enjoy the sun. Beach area is rather small as it is very narrow space but looked very cozy. Great breakfast but unfortunately a bit too expensive for quality you get.

My kids don’t want to spend the holidays anywhere else this hotel has become such a special tradition for us. The holiday experience here is truly magical, and I highly recommend it. Pablo from guest experience was amazing he chatted with me through the app and surprised my kids with Easter eggs in the room, which absolutely made their day. The Ritz Kids activities are always full of fun and delightful surprises. The rooms are clean, spacious, and perfect for families. Frank at Cantina Bar was so welcoming and kind he really added to our wonderful stay. The food is consistently delicious, with excellent quality and flavor every time. You can really count on a great meal here. Thank you for another memorable holiday. ❤️ We can’t wait to come back.!

Stayed at the Ritz Carlton on a business trip. The hotel is what you expect from a Ritz Carlton. The rooms are nice and clean and the food is good. One thing the hotel could use is another bartender when there is a large group or convention staying at the hotel. The bar area gets very crowded at night when groups are in town.

Okay, here's a revised review for The Ritz-Carlton Key Biscayne, Miami, incorporating all the details: "The Ritz-Carlton Key Biscayne continues to provide an exceptional and relaxing beachfront experience. The service was impeccable, and the staff consistently goes out of their way to make your stay enjoyable – they are truly attentive, warm, and professional. The grounds and pool area are beautiful, and the beach access is fantastic. I highly recommend The Ritz-Carlton for a luxurious Miami getaway. It's worth noting that the resort is scheduled for a remodel soon, which is understandable. While the rooms and amenities are still luxurious, some areas are showing signs of age. However, this did not detract from the overall experience. We look forward to seeing the refreshed resort after the remodel is complete. If you're looking for a relaxing and luxurious stay in Miami, The Ritz-Carlton Key Biscayne remains a top choice, especially with the promise of upcoming improvements. Thanks for showing us such a great time. Looking forward to our next visit.