Largo Resort

We had the most amazing time at Largo Resort. Everything was perfect. The pool was the best hang out spot. The kids had so much fun on the paddle boards. The pier was incredibly relaxing. The entire staff was so friendly! We can’t wait to bring our entire family back. Such a great place!!

I booked a stay for February 5-11th 2026. I booked through hotels.com. You overcharged me by 1000 dollars on my deposit. I have the receipt of what I should have been charged and what I was actually charged. I called hotels.com to try to get the matter resolved. As expected, they said the charge came from the hotel, so we had to work with them. They tried calling you, you didn’t pick up. I have called a million times at this point. Your general manager hung up the phone on me. This is the worst customer experience I have ever had. It’s an obvious mistake, and you’re unwilling to fix it. I have filed a case with the better business bureau, but you refuse to work with them. I don’t understand how this business still operates. No one should book with these guys. It’s proven to be a nightmare.

Genuinely the worst resort we have ever been to. Highly recommend NOT taking your family here. Our room was FULL to the brim with bugs and creatures.

Unfortunately, our room was FULL of bugs. Bathrooms, linens, kitchen, Kleenex boxes, you name it. We were told the room was ‘treated’ right before we got there. Genuinely awful experience.

I am putting down my experiences in black and white with the hope that it will stir you into quick action. Echoing a widely popular sentiment here, my recent stay at your place was nothing less than a budget horror flick. Here's the cherry on the sundae: your website. I understand it's about good marketing, but outright lies? Is that the new norm? Bike rentals? What bikes? If you meant those rusted, ancient artifacts that should belong to a museum rather than a functioning resort, then backdrop nailed. And let's not forget those invisible kayaks. Walking into our room was like stepping into a primordial miasma. The smell of mold was reminiscent of a damp dungeon, how delectably ambient. The bathroom was another thrilling escapade, with clogged drains and mystery hairs in the sink. Lovely work on the hygiene upkeep! And just so you know, a ramshackle chair doesn't suddenly become "eco-friendly" because it's falling apart. The overall neglect in maintaining the place doesn't paint an idyllic picture, rather bellows "negligence". Your place is run down and it shows. The service I experienced was outright unacceptable. Your supposed manager, Dayana, was nothing short of a joke. From check-in, she showed a profound lack of professional courtesy, meeting us with an unwarranted attitude and petty frustration. This isn't all, however. Upon discussing the unsatisfactory condition of our room, Dayana conveniently and rudely decided to call it a day. It felt dismissive, it lacked even basic managerial responsibility. She promised that her manager would be in contact with us - an interaction that never took place. My family and I, we valued our peace of mind and decided to invest in a weekend getaway. Little did we know, we were signing up for a frustration spree. I'm certain I speak for most - if not all - when I say this: never again. In hindsight, I should have paid heed to those thousand-odd negative reviews. I earnestly advise you to address these issues because it takes one dissatisfied customer to bring down a reputation years in the making.