Largo Resort

We were married in May 2025 at Largo Resort in Key Largo, and it was everything we could have dreamed of—and more. From the moment we first saw the property, we fell in love with its natural beauty, serene atmosphere, and complete privacy. It was the perfect setting for our wedding weekend. Dayana from Largo Resort was a joy to work with. She collaborated seamlessly with us and our wedding planner to secure our full resort buyout and guided us through every detail, from assigning guest accommodations to handling on-site logistics. When we arrived a day before our guests to prepare, she surprised us with an early upgrade to the Grand Lodge—and if you haven’t seen it, it is absolutely stunning. It was such a thoughtful gesture that made the start of our celebration unforgettable. The property is truly breathtaking. The houses and bungalows were perfect for our guests, the infinity pool felt like a dream, and the pier offered front-row seats to some of the most spectacular sunsets we’ve ever seen. Having the entire resort to ourselves for three days was worth every penny—our guests couldn’t stop raving about how special it felt to have a private, beautiful space to gather and celebrate together. We truly had the wedding of our dreams! Dayana and the staff went above and beyond to ensure everything was perfect, even helping us plant a special orchid on the property to commemorate our wedding. We absolutely plan to return to celebrate our anniversaries and relive the magic. If you’re looking for a dreamy, serene, and elegant location for your wedding, group event, or just a private getaway, Largo Resort is unmatched. Thank you again, Dayana and the entire Largo Resort team—we’ll see you again soon!

We had the most amazing time at Largo Resort. Everything was perfect. The pool was the best hang out spot. The kids had so much fun on the paddle boards. The pier was incredibly relaxing. The entire staff was so friendly! We can’t wait to bring our entire family back. Such a great place!!

I booked a stay for February 5-11th 2026. I booked through hotels.com. You overcharged me by 1000 dollars on my deposit. I have the receipt of what I should have been charged and what I was actually charged. I called hotels.com to try to get the matter resolved. As expected, they said the charge came from the hotel, so we had to work with them. They tried calling you, you didn’t pick up. I have called a million times at this point. Your general manager hung up the phone on me. This is the worst customer experience I have ever had. It’s an obvious mistake, and you’re unwilling to fix it. I have filed a case with the better business bureau, but you refuse to work with them. I don’t understand how this business still operates. No one should book with these guys. It’s proven to be a nightmare.

Unfortunately, our room was FULL of bugs. Bathrooms, linens, kitchen, Kleenex boxes, you name it. We were told the room was ‘treated’ right before we got there. Genuinely awful experience.

I am putting down my experiences in black and white with the hope that it will stir you into quick action. Echoing a widely popular sentiment here, my recent stay at your place was nothing less than a budget horror flick. Here's the cherry on the sundae: your website. I understand it's about good marketing, but outright lies? Is that the new norm? Bike rentals? What bikes? If you meant those rusted, ancient artifacts that should belong to a museum rather than a functioning resort, then backdrop nailed. And let's not forget those invisible kayaks. Walking into our room was like stepping into a primordial miasma. The smell of mold was reminiscent of a damp dungeon, how delectably ambient. The bathroom was another thrilling escapade, with clogged drains and mystery hairs in the sink. Lovely work on the hygiene upkeep! And just so you know, a ramshackle chair doesn't suddenly become "eco-friendly" because it's falling apart. The overall neglect in maintaining the place doesn't paint an idyllic picture, rather bellows "negligence". Your place is run down and it shows. The service I experienced was outright unacceptable. Your supposed manager, Dayana, was nothing short of a joke. From check-in, she showed a profound lack of professional courtesy, meeting us with an unwarranted attitude and petty frustration. This isn't all, however. Upon discussing the unsatisfactory condition of our room, Dayana conveniently and rudely decided to call it a day. It felt dismissive, it lacked even basic managerial responsibility. She promised that her manager would be in contact with us - an interaction that never took place. My family and I, we valued our peace of mind and decided to invest in a weekend getaway. Little did we know, we were signing up for a frustration spree. I'm certain I speak for most - if not all - when I say this: never again. In hindsight, I should have paid heed to those thousand-odd negative reviews. I earnestly advise you to address these issues because it takes one dissatisfied customer to bring down a reputation years in the making.